Insurance Policy Support Specialist
16 hours ago
We are seeking a dedicated and detail-oriented Insurance Customer Support Assistant to join our team at Anchora.
Responsibilities- Manage incoming general customer service calls, providing accurate and timely information.
- Update and manage client activity records in EZLynx.
- Process pending cancellations with carriers including Nat Gen, Progressive, AmTrust, Hartford, and Access General.
- Handle downloads and ensure updates are reflected in EZLynx.
- Perform renewal updates and follow up on pending actions in EZLynx.
- Prior experience working in a retail insurance office.
- Proficiency with EZLynx is highly preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills in English.
- Customer-focused mindset.
- Ability to work Monday-Friday, 9 am-6pm EST.
You will be responsible for ensuring exceptional customer service and operational efficiency. This role requires strong communication skills, attention to detail, and a customer-focused mindset.
What We OfferAs an Insurance Policy Support Specialist, you can expect a competitive salary of $45,000 - $60,000 per year, depending on your level of experience.
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