Senior Account Manager
5 days ago
Job Description
This role is to run one of the largest FMCG accounts. You will be the central point of contact between the client team and all internal dentsu centers of excellence (Content, Social, Influencer, TTL). At Dentsu we call this role a 'super suit'.
Key Responsibilities:
- Lead the team in managing strategic planning and creative relating to all communication disciplines in an integrated fashion, being a central voice with partner agencies.
- Drive and contribute towards the long-term business strategy of the agency on specific client portfolio.
- Set key account plan for the portfolio and actively drive this as added value to the client.
- Maintain harmonious working relationships both internally and with the client.
- Grow revenue and unearth new revenue streams.
- Manage monthly retainer hours.
- Resolve issues from day-to-day to big picture challenges.
- Lead meetings and deliver presentations to a large audience.
- Manage and guide an Account Manager on the portfolio.
Required Skills and Qualifications:
- A strong personality to manage the client, agency partners, internal partners, and the brand's bigger picture.
- Experience running the largest FMCG accounts.
- A strategic thinker ensuring integration.
- Calm, composed, mature, graceful yet firm.
- Agile and flexible.
- The ability to challenge briefs when necessary.
- Strong attention to detail.
- Ability to work in a team.
- Operationally strong and able to run projects end to end.
- Excellent client relationship management skills.
- Very strong commercial understanding and management.
- Good conflict resolution skills.
- Excellent planning ability and organisational skills.
- Proactive and takes initiative.
- A keen interest in the category/industry of your brand.
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