Senior Client Relations Expert French

4 days ago


Johannesburg, Gauteng, South Africa Catch Recruit Full time

About the Job:

We are seeking a Senior Client Relations Expert French to join our team at Catch Recruit. As a key member of our recovery service, you will be responsible for developing strong relationships with clients, ensuring timely resolution of claims, and providing exceptional customer service.

About the Role:

  • You will work closely with Senior Account Managers and Head of Client Service to develop and achieve goals and strategic plans for clients.
  • Develop a strong knowledge of our recovery service to service clients successfully and answer technical client queries.
  • Evaluate and resolve claims efficiently, ensuring that all value for clients is reclaimed within deadlines.
  • Support with new client onboarding and quality checking claims as needed.

Requirements:

  • Tertiary education in a relevant field.
  • Strong interpersonal and communication skills, with excellent English language proficiency.
  • Fast learner, able to cope with deadlines and pressure.
  • A valid South African passport or work permit and all relevant documents.

Benefits:

We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.



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