Senior Client Relations Expert French
4 days ago
About the Job:
We are seeking a Senior Client Relations Expert French to join our team at Catch Recruit. As a key member of our recovery service, you will be responsible for developing strong relationships with clients, ensuring timely resolution of claims, and providing exceptional customer service.
About the Role:
- You will work closely with Senior Account Managers and Head of Client Service to develop and achieve goals and strategic plans for clients.
- Develop a strong knowledge of our recovery service to service clients successfully and answer technical client queries.
- Evaluate and resolve claims efficiently, ensuring that all value for clients is reclaimed within deadlines.
- Support with new client onboarding and quality checking claims as needed.
Requirements:
- Tertiary education in a relevant field.
- Strong interpersonal and communication skills, with excellent English language proficiency.
- Fast learner, able to cope with deadlines and pressure.
- A valid South African passport or work permit and all relevant documents.
Benefits:
We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.
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