Reprographic Service Operations Supervisor

3 weeks ago


Port Elizabeth, Eastern Cape, South Africa HR Genie Full time
Job Summary

The Reprographic Service Operations Supervisor will be responsible for supervising production and staff in the print room. This includes operating networked high volume digital photocopiers, managing paper stock levels and ordering materials, and processing print requisitions and quotes.

Key Responsibilities
  1. Supervise production, finishing, and quality of work
  2. Supervise staff and ensure deadlines are met
  3. Process print requisitions and quotes
  4. Order paper and supplies
  5. Operate networked high volume digital photocopiers
Requirements
  1. Minimum Grade 12 or equivalent
  2. Minimum 1-3 years relevant experience in a printing environment
  3. Minimum 1-3 years relevant experience on digital photocopiers
  4. Possible supervisory experience

Key Competencies

  • Ensures good time keeping is maintained by production staff
  • Liaises with staff and Section Head regarding leave and time off
  • Reports absenteeism to Section Head and makes arrangements for relief staff
  • Trains new staff to operate photocopiers and process print requisitions on computerised systems
  • Ensures productivity and quality standards are maintained by production staff
  • Checks progress of work on photocopiers and finishing section to ensure deadlines are met
  • Phones photocopier service company to report breakdowns and order toner
  • Receives internal/external calls regarding enquiries about production of work
  • Checks stock levels and orders with appropriate supplier
  • Processes internal and external stores requisitions on ITS Financial System
  • Distributes work by prioritising and assigning tasks to appropriate photocopiers or finishing section
  • Receives originals in various formats
  • Adheres to productivity and quality standards as described in the Reprographic Services Standard Operations Procedures manual
  • Programmes photocopiers according to programme settings and variety of functions
  • Performs various document manipulating settings
  • Operates two machines simultaneously
  • Fills paper trays with A3/A4 paper/board depending on job specifications
  • Replenishes staples, toner, and waste toner cartridges
  • Cleans exposure platen glass
  • Removes jammed paper from photocopiers
  • Ensures examination questionnaires are sealed and shredded
  • Ensures study material is authorised by copyright office


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