Executive Housekeeping Manager

4 weeks ago


Cape Town, Western Cape, South Africa Career Custodians Full time
About the Role

Village N Life is a leading local Tourism and Hospitality group that sets the standard for excellence in the industry. We're committed to growing our employees through career development and incentives, creating a culture that fosters exceptional people and opportunities.

We're seeking an exceptional Executive Housekeeper to join our team at The Bay Hotel, a stunning property with breathtaking views of the Twelve Apostle Mountain range and the Atlantic Ocean. As a key member of our hospitality team, you'll be responsible for maintaining the highest standards of cleanliness, organization, and ambiance in our hotel.

Key Responsibilities
  • Lead and manage a team of housekeeping staff, ensuring they're trained in best practices and equipped to deliver exceptional guest experiences.
  • Coordinate and manage inventory, guest requests, and complaints, working closely with other departments to ensure seamless operations.
  • Implement and maintain health and safety standards, cost control measures, and quality assurance processes.
  • Develop and maintain relationships with guests, ensuring their needs are met and exceeded.
Requirements
  • Tertiary qualification in Hospitality or Tourism.
  • Minimum 3 years' experience in a similar role.
  • Proficiency in MS Office and OPERA or similar PMS systems.

We're looking for a highly skilled and experienced Executive Housekeeper who can lead our team to deliver exceptional results. If you're passionate about hospitality and committed to excellence, we'd love to hear from you.


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