IT Infrastructure Management Specialist
2 months ago
Salary: $80,000 - $110,000 per annum
O'Brien Recruitment is seeking a highly skilled Systems Administrator to join our team in Sydney.
About the Role:We are looking for an experienced IT professional to take ownership of maintaining, customizing, and enhancing our ERP system. This role will involve providing technical and functional support to end-users, managing the Syspro ERP environment, and implementing new processes and integrations to improve business efficiency.
Key Responsibilities:- Administer Syspro ERP system, including license management, user profiles, roles, and access control.
- Monitor system integrity and performance, liaising with IT and stakeholders to address issues.
- Ensure the accuracy of master and transactional data in Syspro.
- Stay up-to-date with Syspro changes and manage the implementation of updates, ports, and hotfixes.
- Provide continuous training through the Syspro Learning Channel and organize user training sessions as needed.
- Work with stakeholders to plan and implement project deliverables and change controls.
- Act as project manager for ERP projects, including integrating third-party products and ensuring smooth rollouts.
- Analyze business data for trends, performance insights, and improvement opportunities.
- Respond to support tickets within 48 hours and resolve end-user queries.
- Relevant degree or diploma.
- 6-8 years' experience in a similar role, with proficiency in Syspro, database helpdesk support, and business systems.
- In-depth knowledge of Syspro architecture, integration principles, and Syspro sub-modules.
- Strong financial understanding of Syspro modules and stock costing methodologies.
- High proficiency in Excel, T-SQL, and experience with reporting tools (e.g., Zap, Power BI, SSRS).
- Strong project management skills with the ability to lead projects from initiation to completion.
- Critical thinking and problem-solving abilities, with excellent organizational and communication skills.
O'Brien Recruitment offers a dynamic and supportive work environment, along with competitive salary packages and benefits. If you are a motivated and detail-oriented IT professional looking to take your career to the next level, we encourage you to apply.
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