Luxury Motor Service Advisor Position

1 week ago


Stellenbosch, Western Cape, South Africa Astor Motor Recruitment Full time

Astound customers with exceptional service skills in a high-end motor dealership environment.

Job Summary

We are seeking a skilled and charismatic Service Advisor to join our team at Astor Motor Recruitment. As the primary point of contact for customers, you will be responsible for managing service appointments, addressing customer concerns, and ensuring a seamless and efficient service experience tailored to individual needs.

The ideal candidate will have at least 2 years of experience as a Service Advisor within a luxury dealership environment, possess excellent communication and problem-solving skills, be well-presented and well-spoken, exhibit strong teamwork abilities, maintain a high level of customer focus, show passion for the role, and remain dedicated to consistently promoting an upmarket business image.

Key Responsibilities
  • Manage service appointments and ensure timely completion
  • Address customer concerns and resolve issues promptly
  • Work closely with technicians to provide exceptional service
  • Maintain accurate records and reports
Requirements
  • Matric Certificate
  • Technical qualification (advantageous)
  • Valid driver's license and own transport
  • At least 2 years of experience as a Service Advisor in a franchised premium brand motor dealership
  • Excellent customer service, problem-solving, and team player skills
  • Fully bilingual (English & Afrikaans)
  • Working knowledge of a DMS
  • Stable work history
  • Contactable references
What We Offer

We offer a competitive salary of R350,000 - R400,000 per annum, depending on experience, plus benefits including health insurance, retirement savings plan, and paid time off.



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