Operations Coordinator
2 months ago
Key Responsibilities:
* Quote and invoice for all deliveries done by drivers
* Technical travel for technicians billed where necessary
* Capture and analyze technicians' kilometre claims
* Attend to customers' queries telephonically and via email
* Update all jobs on Enterprise including all details
* Close job cards on Enterprise
* Submit weekly and/or monthly packs
* Ensure calls are accurately closed within SLA
* Establish and maintain a healthy and professional relationship with customers and all suppliers
* Submit reports as required
* Conduct weekly car inspections
* Responsible for all vehicles i.e. booking of services, license disks etc. Services for vehicles cannot be missed
* Capture details of outlook accurately
* Dispatch technician within SLA timeframes
* Plan routes to reduce km and cost
* Prepare and distribute quotes for all repairs done by technicians/engineers
* Update and capture job cards on Enterprise accurately and timeously
* Capture the stock data onto database and ensure stock counts happen when required
Requirements:
* Matric
* Experience within logistics/operations logistics
* 2 - 3 similar role
* Quote and invoice experience
If you are a motivated and organized individual with a passion for logistics and operations, we encourage you to apply for this exciting opportunity.
Please note that this job description is subject to change and may be amended or altered at any time.
We look forward to hearing from you"}
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