Business Process Outsourcing Customer Service
2 days ago
This Customer Service Associate role at WNS involves working closely with customers to resolve their queries and concerns. The successful candidate will possess excellent communication skills and be able to handle multiple tasks simultaneously.
Key Responsibilities:
- Handle inbound and outbound calls.
- Meet quality standards and deadlines.
- Maintain accurate records and identify gaps in customer information.
Working Hours:
- Monday to Sunday rotational shifts.
Requirements:
- 18 months plus contact centre/customer service experience.
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