Current jobs related to Technical Support Specialist - Edenvale, Gauteng - The Globevest Group

  • Technical Support Specialist

    1 week ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to join our team at Emporium Human Capital.Key Responsibilities:Provide technical support for IT-related issuesAssist clients with hardware and software problemsCollaborate with the team to resolve technical issuesDevelop and maintain technical knowledge...

  • Technical Support Specialist

    3 weeks ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Emporium Human Capital. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and in-person.Troubleshoot and...

  • Technical Support Specialist

    1 week ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Technical Support RoleJob SummaryEmporium Human Capital is seeking a skilled Technical Support professional to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to clients, resolving issues, and ensuring seamless support experiences.Key ResponsibilitiesProvide technical support to clients via various...

  • Alarm System Technical Support Specialist

    3 weeks ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Alarm System Technical SupportEmporium Human Capital is seeking a skilled Alarm System Technical Support Specialist to join our team.Key Responsibilities:Provide technical support for alarm systems, including troubleshooting and repair.Work with clients to resolve issues and ensure system functionality.Collaborate with internal teams to ensure seamless...

  • IT Support Specialist

    2 months ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: IT Support SpecialistCompany: Professional Resources Partners Pty LtdJob Summary:We are seeking a highly skilled IT Support Specialist to join our team. The successful candidate will be responsible for managing our company network, providing technical support to our customers, and assisting with hardware and software issues via on-site and remote...

  • Technical Support Specialist

    2 months ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Emporium Human Capital is seeking a skilled Technical Support Manager to join our team. The ideal candidate will have a strong background in PC hardware and software, networks, and basic electronics. They will also have experience as a support technician or help desk operator and be able to work with clients. The successful candidate will have a good...

  • Technical Support Specialist

    1 month ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Technical Support ManagerEmporium Human Capital is seeking a highly skilled Technical Support Manager to join our team in Strijdom Park, Randburg.Key Responsibilities:Provide technical support and guidance to clients on PC hardware and software, networks, and basic electronics.Assist in troubleshooting and resolving technical issues related to CCTV, access...

  • Technical Sales Specialist

    2 months ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job SummaryWe are seeking a highly skilled Technical Sales Specialist to join our team at Professional Resources Partners Pty Ltd. As a Technical Sales Specialist, you will play a critical role in supporting our internal sales efforts and providing technical sales support to our customers.Key ResponsibilitiesProvide internal sales support to ensure seamless...

  • Alarm System Technical Support Specialist

    2 months ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Alarm System Technical Support OpportunityEmporium Human Capital is seeking a skilled Alarm System Technical Support professional to join our team.Key Responsibilities:Provide technical support for Alarm System products, including CCTV, Access Control, Alarms, Gatemotors, and Electric Fence.Assist clients with troubleshooting and resolving technical...

  • Technical Sales Specialist

    4 weeks ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: Technical Sales Specialist - Battery Energy Storage SystemsWe are seeking a highly skilled Technical Sales Specialist to join our team at Professional Resources Partners Pty Ltd. As a Technical Sales Specialist, you will be responsible for managing the sales and technical aspects of our Battery Energy Storage Systems (BESS) product line.Key...

  • Technical Sales Specialist

    1 month ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: Technical Sales Specialist - Battery Energy Storage SystemsWe are seeking a highly skilled Technical Sales Specialist to join our team at Professional Resources Partners Pty Ltd. As a Technical Sales Specialist, you will be responsible for managing the sales and marketing efforts for our Battery Energy Storage Systems (BESS) product line.Key...

  • IT Network Support Specialist

    3 weeks ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    IT Network Support SpecialistLocation: EdenvaleSalary: R30 000 CTCSUMMARY:To manage the company network, provide helpdesk support to customers, assisting with hardware and software via on-site and remote working, phone and email.Duties:Manage company network (LAN & WAN)Manage Firewalls (Head office & Branches)Provide technical support, answering support...

  • Administrative Support Specialist

    2 days ago

    Edenvale, Gauteng, South Africa Marvel Placement Consultants Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Marvel Placement Consultants. The successful candidate will be responsible for providing exceptional administrative support, ensuring the smooth operation of our office.

  • Administrative Support Specialist

    1 week ago

    Edenvale, Gauteng, South Africa The PJD Law Firm Full time

    Job SummaryThe PJD Law Firm is seeking a highly organized and detail-focused Administrative Support Specialist to provide exceptional support to our team.Key Responsibilities- Assist attorneys with drafting correspondence, court, and corporate documents.- Travel to and from clients, sheriff, courts, etc.- Liaise with correspondent attorneys.- Prepare and...

  • Technical Sales Specialist

    1 month ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Technical Internal SalesJoin Professional Resources Partners Pty Ltd as a Technical Internal Sales professional and contribute to the growth of our Machine Tool sales team.About the Role:We are seeking a highly motivated and results-driven individual to provide internal sales support and handle ad hoc sales requests. As a Technical Internal Sales...

  • Technical Alarm Specialist

    1 week ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Alarm System Technical SupportThis exciting role is open at Emporium Human Capital for the right candidate.Key Responsibilities:Provide expert technical support for alarm systems, ensuring seamless operations.Collaborate with clients to understand their security needs and provide tailored solutions.Develop and maintain in-depth knowledge of electronic...

  • Technical Sales and Product Specialist

    1 week ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: Technical Sales and Product Specialist - Renewable Energy SolutionsJob Summary: We are seeking an experienced Technical Sales and Product Specialist to join our team in Renewable Energy Sales and Marketing.Key Responsibilities:Product Management: Manage the product life cycle from strategic planning to tactical activities.Technical Expertise:...

  • Technical Sales Specialist

    3 weeks ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Technical Internal SalesProfessional Resources Partners Pty Ltd is seeking a highly skilled Technical Internal Sales professional to join our team.Key Responsibilities:Provide internal sales support to ensure seamless customer interactions.Handle ad hoc sales requests and provide technical sales support for tier C customers.Collaborate with the...

  • IT Support Specialist

    1 month ago

    Edenvale, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: IT / Network Support EngineerLocation: EdenvaleSalary: R30 000 CTCJob Summary:We are seeking a highly skilled IT / Network Support Engineer to join our team at Professional Resources Partners Pty Ltd. The successful candidate will be responsible for managing the company network, providing helpdesk support to customers, and assisting with hardware...

  • Alarm System Support Specialist

    1 month ago

    Edenvale, Gauteng, South Africa Emporium Human Capital Full time

    Alarm System Technical SupportEmporium Human Capital is seeking a skilled Alarm System Technical Support professional to join our team.Key Responsibilities:Provide technical support for alarm systems, including troubleshooting and maintenance.Work with clients to resolve issues and ensure system functionality.Collaborate with internal teams to ensure...

Technical Support Specialist

2 months ago

Edenvale, Gauteng, South Africa The Globevest Group Full time
Job Description

Job Title: Support Technician

Company: The Globevest Group

Job Type: Full-time

Industry: Manufacturing (Electronics)

Job Summary:

We are seeking a highly skilled Support Technician to join our team. The successful candidate will be responsible for providing technical support, troubleshooting, and ensuring the proper functioning of customer systems.

Key Responsibilities:

  • Technical Support Desk:
    • Provide telephonic and email support for company products and various alarm panels.
    • Custodian of the 24hr support line and the Technical Support Mailbox.
    • Provide support nationally and internationally, including control room design related to company products.
    • Provide internal technical support to departments as needed.
  • Radio Frequency (RF) System Installation & Maintenance:
    • Installing and testing antenna systems, including towers and antennas, to ensure optimal signal transmission.
    • Configuring and maintaining radio equipment, such as base stations, mobile units, and microwave systems.
    • Conducting regular maintenance and inspections of radio communication systems to ensure they are in proper working order.
    • Diagnosing and repairing problems with radio communication systems, including fixing faults in wiring, circuit boards, and other electrical components.
    • Documenting system configurations and maintenance activities and keeping accurate records of equipment inventory.
    • Interacting with clients and stakeholders and providing technical support as needed.
    • Knowledge of how to provide excellent customer service, including understanding customer needs, providing support, and resolving problems.
  • Network Maintenance:
    • Field repairs and upgrades of network and communication equipment.
    • Set up and test new base and repeater equipment.
  • Equipment & Product Testing:
    • Testing products and assisting with development product testing.
    • Fault finding down to component level.
    • Creation of manuals and documentation.
  • Technical Reporting:
    • Compile technical reports, including network activity, GPRS downtime, and radio activity reports.
  • Sales Support:
    • Assist sales with technical queries and participate in sales meetings.
    • Support customer contracts and maintenance goals.
  • Field Support:
    • Provide on-site support during working hours and after-hours standby duty for VHF and GPRS customers, according to business requirements.
  • Training:
    • Conduct training sessions for customers on company products as required.

Requirements:

  • Matric.
  • Degree or completed coursework in Engineering or Electronics or relevant technical qualification certificate.

Skills and Qualifications:

  • Understanding of RF & Cellular communication.
  • Knowledge of networks and network infrastructure.
  • Knowledge of alarm communication technology in the security industry.
  • Knowledge of the operations within the security industry.
  • Sales capabilities to upsell the company product range.
  • Thorough understanding of electronics principles and design.
  • Proficient in Microsoft Office Suite or related software.
  • Detail oriented and organized.
  • Excellent problem-solving ability.
  • Excellent verbal and written communication skills.
  • Ability to read and understand electronic circuits.