Client Director
7 days ago
As a Client Director at Nedbank, you will be responsible for driving financial objectives in chosen market segments through stakeholder relationship management and client engagement, in line with Nedbank's business strategy.
Key Responsibilities:- Develop and maintain strong relationships with clients and stakeholders to understand their needs and expectations.
- Collaborate with internal stakeholders to structure and book lending transactions, maximizing sustainable revenue and portfolio growth.
- Create a blueprint for Sales and Client Experience in a functional environment, delivering on the Cluster Client Value Proposition (CVP) and Value Delivery System (VDS) regionally.
- Drive customer experience, share of wallet, and market share in line with Nedbank Africa Regions' strategic objectives.
- 5 years of experience in related markets and 5 years as a senior manager (10 years in total).
- Matric / Grade 12 / National Senior Certificate.
- Diploma.
Bachelor of Commerce: Honours, Master in Business Administration.
Technical / Professional Knowledge:- Change management.
- Client service management.
- Employee training/development.
- Governance, Risk and Controls.
- Nedbank policies and procedures.
- Nedbank vision and strategy.
- Principles of project management.
- Relevant Nedbank product knowledge.
- Relevant regulatory knowledge.
- Management information and reporting principles, tools and mechanisms.
- Customer Focus.
- Energizing the Organization.
- Entrepreneurship.
- Inspiring Excellence.
- Building Organizational Talent.
- Cultivating Networks and Partnerships.
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Client Director
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