Current jobs related to Customer Service Experience Leader - Cape Town, Western Cape - Amazon

  • Customer Experience Leader

    2 days ago

    Cape Town, Western Cape, South Africa JAM Clothing SA Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a strong background in retail management and a proven track record of driving sales growth?About the Role:As a Customer Experience Leader, you will be responsible for developing and implementing strategies to enhance customer engagement and loyaltyYou will be expected to...

  • Customer Experience Leader

    5 days ago

    Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

    Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

  • Customer Experience Leader

    6 days ago

    Cape Town, Western Cape, South Africa Nestlé SA Full time

    Role SummaryThis is an exciting opportunity to join our team as a Retail Business Development Manager. You will play a key role in driving sales growth and delivering exceptional customer experiences in a boutique environment.The ideal candidate will have 3-5 years of experience in direct customer sales and 2-3 years of professional experience in Retail...

  • Customer Experience Leader

    6 days ago

    Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time

    Ambitions Travel Recruitment's client is a renowned destination specialist offering bespoke itineraries and ground handling services throughout Southern Africa.The successful candidate will be responsible for driving sales, leading the reservations team, and ensuring seamless operations. Key responsibilities include building strong client relationships,...

  • Customer Experience Team Leader

    2 days ago

    Cape Town, Western Cape, South Africa Virgin Active South Africa Full time

    Job title: Customer Experience Team LeaderJob Location: Western Cape, Cape TownDeadline: April 18, 2025Your Purpose...Be the custodian of service and operational communications with all members; ensuring all members receive relevant communications in a timeous and professional way.Oversee the team responsible for service escalations, including specific...

  • Customer Experience Manager

    6 days ago

    Cape Town, Western Cape, South Africa Discovery Full time

    Job RequirementsCompetenciesLeadership: Provide direction and motivation to the teamCommunication: Facilitate effective communication between team members and other departmentsSales Acumen: Develop and implement sales strategiesCustomer Focus: Ensure exceptional customer serviceEducation and ExperienceUndergraduate degree2-3 years sales and client services...

  • Customer Experience Team Leader

    2 days ago

    Cape Town, Western Cape, South Africa Virgin Active South Africa Full time

    Job title : Customer Experience Team LeaderJob Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Your Purpose...Be the custodian of service and operational communications with all members; ensuring all members receive relevant communications in a timeous and professional way. Oversee the...

  • Customer Experience Director

    6 days ago

    Cape Town, Western Cape, South Africa COOKED Full time

    COOKED is seeking an experienced hospitality leader to fill the role of Experienced Front of House Restaurant Manager.Duties and Responsibilities:Operational cash handling and reconciliationsSupervising service delivery and ensuring high standardsResponsible for opening and closing proceduresGreeting customers and resolving complaintsProviding comprehensive...

  • Senior Customer Experience Leader

    4 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Sales and Customer Service Leadership RoleJob Title: Sales and Customer Service Leadership RoleDescription:In this exciting opportunity, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Accountabilities:To develop and implement process improvements to drive efficiency and effectiveness.To...

  • Customer Experience Manager

    6 days ago

    Cape Town, Western Cape, South Africa Nedbank Namibia Full time

    About the RoleThis role requires a customer-focused leader who can drive business growth through service excellence.The ideal candidate will have strong coaching skills, 3-6 years of banking experience, and the ability to translate business goals into team and personal objectives. Main ResponsibilitiesServicing ClientsDeliver outstanding client...

  • Customer Experience Team Leader

    5 days ago

    Cape Town, Western Cape, South Africa Virgin Active South Africa Full time

    Our purpose is…To change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about...

  • Customer Experience Director

    1 day ago

    Cape Town, Western Cape, South Africa IGT Solutions Full time

    Role OverviewThis role plays a pivotal part in driving sales growth and ensuring exceptional customer service within our fast-paced sales team. Whether you have experience as a sales agent or as a team leader, we're looking for someone with a passion for sales and a deep understanding of the tourism industry.ResponsibilitiesKey Responsibilities:Leverage your...

  • Customer Marketing Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Service Solutions Full time

    International market leader in Premium brands is seeking to employ a CMM to join their ever growing teamDevelop, implement and analyze customized shopper marketing plans on different brands toward all wholesale, pharmacy, groceries and forecourts customers to meet the companys business goals and to reach each sell-in / sell-out target throughout the year.Key...

  • Customer Service Specialist

    1 day ago

    Cape Town, Western Cape, South Africa mPower People Solutions Full time

    Job DescriptionThe primary objective of this role is to deliver exceptional customer service, ensuring timely and effective resolution of client inquiries. As a key member of the team, you will play a vital part in maintaining high-quality standards and meeting business objectives.This position involves interacting with clients via an inbound line,...

  • Customer Experience Advocate

    17 hours ago

    Cape Town, Western Cape, South Africa Ascensos Full time

    About the JobThis role will be responsible for ensuring that our utility clients' processes are adhering to industry standards and regulations. The successful candidate will have experience in quality assurance frameworks, customer service excellence, and process improvements.Key ResponsibilitiesConduct regular quality audits to identify areas for...

  • Customer Experience Agent

    2 days ago

    Cape Town, Western Cape, South Africa 10X Investments (Pty) Ltd. Full time

    At the heart of a Group where every job has a meaning, we're looking for our future Branch Coordinator M / F full-time Mon-Fri, located in Cape Town (SA). At Petit Forestier Group, every employee is a talent.Through your expertise and skills, you'll help us to improve quality of life by mastering the cold chain. A dynamic and stimulating environment within...

  • Customer Service Agent

    22 hours ago

    Cape Town, Western Cape, South Africa WNS Analytics Full time

    Customer Service Agent - Graveyard Shift - Airline CampaignFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and...

  • Customer Success Team Leader

    2 days ago

    Cape Town, Western Cape, South Africa CV Library Full time

    At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to...

  • Customer Service Agent

    6 days ago

    Cape Town, Western Cape, South Africa WNS Full time

    Customer Service Agent - Graveyard Shift - Airline CampaignWNS Cape Town, Western Cape, South AfricaCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including...

  • Dining Service Team Leader

    4 days ago

    Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Crew Life at Sea is committed to delivering an exceptional dining experience to our guests. As a Dining Service Team Leader, you will play a key role in achieving this goal by providing leadership and guidance to our restaurant staff.In this position, you will be responsible for leading by example, demonstrating excellent customer service skills, and...

Customer Service Experience Leader

2 weeks ago

Cape Town, Western Cape, South Africa Amazon Full time
About the Role

We are looking for a highly skilled and experienced HR professional to join our team as a Senior Human Resources Manager. The successful candidate will be responsible for leading all aspects of HR for the Customer Service organization in the LATAM region.

The role involves partnering with business leaders to drive strategic business outcomes, developing and implementing HR strategies, and providing coaching and development opportunities to employees.

The ideal candidate will have a strong background in HR, excellent communication skills, and the ability to work effectively in a fast-paced environment.

The selected candidate will also be expected to travel up to 30-40% of the time.

The role reports to the Regional HR Manager, Americas Customer Service.