Guest Experience Coordinator
6 days ago
Job Details
Crew Life at Sea is seeking a skilled and experienced F&B Attendant to join our team. As a key member of our crew, you will be responsible for delivering exceptional customer service to our guests, ensuring their dining experience is nothing short of outstanding.
Key Responsibilities
- Greet and seat guests in the dining area, taking into account any special requests or dietary restrictions
- Taking food and beverage orders from guests and entering them into the system accurately and efficiently
- Serve food and beverages to guests in a timely and professional manner
- Maintain a clean and organized dining area, including setting and clearing tables
- Assist with any guest inquiries or requests, providing exceptional customer service at all times
- Follow all safety and sanitation procedures to ensure a safe and hygienic dining experience for guests
- Work closely with other team members to ensure a smooth and efficient operation
Requirements
To be considered for this role, you must have:
- Fluent German language skills (written and spoken)
- Previous experience in a similar role, preferably in a cruise ship or hospitality setting
- Excellent communication and customer service skills
- The ability to work well in a fast-paced and dynamic environment
- A strong attention to detail and ability to multitask
- The ability to work flexible hours, including evenings, weekends, and holidays
- Pass a background check and obtain necessary certifications for working on a cruise ship
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