Hotel Operations Director

1 day ago


Franschhoek, Western Cape, South Africa Exceed Human Resource Consultants Full time
Hotel Manager Job Summary

Exceed Human Resource Consultants is seeking a seasoned Hotel Manager to oversee the day-to-day operations of our hotel. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing staff, and driving revenue growth.

Key Responsibilities:
  • Operational Excellence: Lead the hotel's operational teams to deliver high-quality services, maintain a clean and safe environment, and ensure seamless guest experiences.
  • Staff Development: Recruit, train, and motivate a diverse team of staff members to provide exceptional service and support.
  • Guest Relations: Respond promptly and professionally to guest inquiries, concerns, and complaints, ensuring a positive and memorable experience.
  • Financial Management: Monitor budgets, expenses, and revenue generation to drive profitability and growth.
  • Marketing and Sales: Collaborate with marketing teams to develop and implement effective strategies to attract and retain guests.
  • Compliance: Ensure the hotel operates in compliance with all relevant laws, regulations, and industry standards.
Requirements:
  • Proven experience as a Hotel Manager or relevant role in the hospitality industry.
  • Excellent leadership and interpersonal skills to manage diverse teams and interact effectively with guests.
  • Strong understanding of hotel management best practices and industry standards.
  • Proficiency in hotel management software and MS Office.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Ability to work flexible hours and handle high-pressure situations calmly.
  • Exceptional problem-solving abilities and attention to detail.


  • Franschhoek, Western Cape, South Africa Exceed Human Resource Consultants Full time

    Job Overview:Exceed Human Resource Consultants is seeking a highly skilled and experienced Hotel Manager to lead our hotel operations. As a key member of our team, you will be responsible for overseeing the day-to-day activities of the hotel, ensuring seamless guest experiences, and driving business growth.Key Responsibilities:Operational Excellence: Manage...


  • Franschhoek, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job Summary:The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.Main Responsibilities:Direct the full operations, service logistics and activities of the...


  • Franschhoek, Western Cape, South Africa Dream Hotels and Resorts Full time

    Job Overview:As a key member of the Dream Hotels and Resorts team, the Front Office Support Lead plays a vital role in ensuring the smooth operation of the front office and guest services at our resort.Key Responsibilities:Front Office Operations Management: Oversee all aspects of front office operations, including guest check-in and check-out procedures,...


  • Franschhoek, Western Cape, South Africa Vine Recruitment Full time

    About the Role:Vine Recruitment is seeking a highly skilled and experienced Sports Club Director to lead our Padel club to new heights. As a key member of our team, you will be responsible for overseeing the daily operations of the club, ensuring all facilities are maintained to the highest standards.Key Responsibilities:Manage the club's schedule, including...


  • Franschhoek, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    {"title": "Restaurant Manager", "description": "Main ResponsibilitiesThe successful candidate will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high standards of quality and service.Key Responsibilities:Lead and manage a team of staff to deliver outstanding service and maintain...

  • Duty Manager

    1 week ago


    Franschhoek, Western Cape, South Africa Dream Hotels and Resorts Full time

    Job Overview:As a Food and Beverage Shift Lead at Dream Hotels and Resorts, you play a pivotal role in overseeing the food and beverage operations within our esteemed establishment. Your leadership skills will be instrumental in driving exceptional service delivery and ensuring a memorable experience for our discerning guests.Key Responsibilities:Team...


  • Franschhoek, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Main Responsibilities:Deliver Exceptional Guest Experiences: Ensure seamless guest interactions from arrival to departure, including check-in, guest relations, and check-out processes.Concierge Services: Book restaurants, transportation, and other partner experiences to enhance guest satisfaction.Upselling and Cross-Selling: Recommend and promote luxury...


  • Franschhoek, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job Summary:We are seeking a highly skilled and experienced Housekeeping Team Lead to join our team at Leeu Collection South Africa (Pty) Ltd. as a key member of our Housekeeping Department.Key Responsibilities:Leadership and Team Management:Provide direction, oversight, and guidance to the Housekeeping team to ensure seamless delivery of services.Implement...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Hotel Manager: The Hotel Manager Role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who...

  • Hotel Manager

    4 months ago


    Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment are seeking a dedicated and experienced Assistant Hotel Manager to join a luxury hotel located in the picturesque Franschhoek valley. If you have a passion for exceptional service, strong leadership abilities, and a drive for operational excellence, this position is perfect for you! **Position**: Assistant Hotel Manager **Location**:...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    Luxury Hotel at an Estate close to Franschhoek is looking for a Hotel Manager. The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    High end hotel at a 5* Estate close to Franschhoek is looking for a Hotel Manager. The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel...

  • Hotel Reservationist

    2 months ago


    Franschhoek, South Africa IGrow Wealth Investments Full time

    The Hotel Reservationist is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to hotel standards. This position must also be able to answer questions and provide information about hotel resources. Requirements:Minimum 2-3 years of...


  • Franschhoek, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    The Assistant Hotel Manager’s role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.You will excel in this role if you are an efficient, solutions-driven...


  • Franschhoek, South Africa 247 Recruitment Advice (ta Evolution Recruitment) Full time

    Assistant Hotel Manager required for a small boutique hotel in Franschhoek. R25 000 Minimum Requirements: - Tertiary qualification in hospitality or hotel management - 4+ years relevant working experience Responsibilities will include: - Management of the full operations, service, logistics and activities of the hotel team, under the guidance of the...

  • Deputy Hotel Manager

    3 months ago


    Franschhoek, South Africa JSM Business Services Full time

    **Requirements**: - A hospitality degree. - Fluent in Afrikaans and English - Minimum of five years’ experience in the Food and Beverage Industry. - Experience in managing more than one restaurant simultaneously will be advantageous. - Good understanding of management principles and proven experience of working in the upmarket hotel industry. - Excellent...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    The Hotel Manager’s role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a...

  • Hotel Manager

    2 months ago


    Franschhoek, South Africa IntelliStaff Full time

    Area/Location: Franschhoek, Cape Town Role Overview: The Hotel Manager will be responsible for the overall management and operation of the hotel, including guest services, staff management, financial performance, and property maintenance. This role requires a strategic thinker with excellent leadership skills and a passion for delivering exceptional...

  • Hotel Manager

    1 month ago


    Franschhoek, South Africa IntelliStaff Full time

    Area/Location: Franschhoek, Cape Town Role Overview: The Hotel Manager will be responsible for the overall management and operation of the hotel, including guest services, staff management, financial performance, and property maintenance. This role requires a strategic thinker with excellent leadership skills and a passion for delivering exceptional...

  • Hotel Manager

    4 weeks ago


    Franschhoek, South Africa Adzuna ZA B C2 Full time

    Area/Location: Franschhoek, Cape Town Role Overview: The Hotel Manager will be responsible for the overall management and operation of the hotel, including guest services, staff management, financial performance, and property maintenance. This role requires a strategic thinker with excellent leadership skills and a passion for delivering exceptional...

  • Hotel Manager

    3 months ago


    Franschhoek, South Africa HotelJobs.co.za Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...


  • Franschhoek, South Africa HotelJobs.co.za Full time

    HOTEL MANAGER - Five-star Hotel (Franschhoek) This 5-Star Hotel is known for sophisticated escapes and unique guest experiences. Our client is seeking an experienced Hotel Manager to lead and manage the overall hotel operations and activities. JOB PURPOSE: The Hotel Manager has the full responsibility for and directs the full operations, service logistics...


  • Franschhoek, South Africa Franschhoek Wine Tram Full time

    Title: Restaurant and Hotel Manager Location: Franschhoek, Western Cape Are you ready to take on a role that offers a truly exceptional and unique experience? We are seeking an experienced and passionate individual to join our team as a Restaurant and Hotel Manager. This is a remarkable opportunity to oversee and manage a boutique service that sets itself...


  • Franschhoek, South Africa Franschhoek Wine Tram Full time

    **Title**:Restaurant and Hotel Manager **Location**: Franschhoek, Western Cape Are you ready to take on a role that offers a truly exceptional and unique experience? We are seeking an experienced and passionate individual to join our team as a Restaurant and Hotel Manager. This is a remarkable opportunity to build, oversee and manage a boutique service...


  • Franschhoek, South Africa JSM Business Services Full time

    **Deputy Hotel General Manager Position** Our client, a prestigious entity renowned for its heritage Cape Dutch Wine farm, which encompasses a contemporary Farm Hotel & Spa, as well as a Farm Shop and multiple Restaurants, is seeking a Deputy Hotel General Manager. This is an exceptional opportunity for a passionate, professional individual to play a...