Restaurant Operations Manager

1 day ago


Franschhoek, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time
{"title": "Restaurant Manager", "description": "Main Responsibilities

The successful candidate will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high standards of quality and service.

Key Responsibilities:

  • Lead and manage a team of staff to deliver outstanding service and maintain a clean and safe environment.
  • Develop and implement strategies to improve guest satisfaction, retention, and loyalty.
  • Monitor and control food and beverage costs, inventory, and stock levels.
  • Ensure compliance with health, safety, and sanitation standards.
  • Collaborate with the kitchen team to maintain high-quality food presentation and service.
  • Manage staff schedules, training, and development to ensure a skilled and motivated team.
  • Conduct regular facility checks to identify and address any maintenance or repair issues.
  • Maintain accurate records of guest feedback, complaints, and suggestions.
  • Develop and implement effective communication strategies to ensure seamless collaboration between departments.
Requirements

To be successful in this role, you will need:

  • A minimum of 3-5 years of experience in a similar position within a luxury hotel.
  • Excellent leadership and management skills, with the ability to motivate and develop a team.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and other departments.
  • A valid driver's license and a full Covid-19 vaccination.
What We Offer

As a Restaurant Manager at Leeu Collection South Africa (Pty) Ltd., you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences and maintaining high standards of quality and service.

We offer a competitive salary, benefits package, and opportunities for career growth and development.

", "lang_code": "en-US"}

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