Restaurant Operations Manager
2 months ago
The successful candidate will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high standards of quality and service.
Key Responsibilities:
- Lead and manage a team of staff to deliver outstanding service and maintain a clean and safe environment.
- Develop and implement strategies to improve guest satisfaction, retention, and loyalty.
- Monitor and control food and beverage costs, inventory, and stock levels.
- Ensure compliance with health, safety, and sanitation standards.
- Collaborate with the kitchen team to maintain high-quality food presentation and service.
- Manage staff schedules, training, and development to ensure a skilled and motivated team.
- Conduct regular facility checks to identify and address any maintenance or repair issues.
- Maintain accurate records of guest feedback, complaints, and suggestions.
- Develop and implement effective communication strategies to ensure seamless collaboration between departments.
To be successful in this role, you will need:
- A minimum of 3-5 years of experience in a similar position within a luxury hotel.
- Excellent leadership and management skills, with the ability to motivate and develop a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and other departments.
- A valid driver's license and a full Covid-19 vaccination.
As a Restaurant Manager at Leeu Collection South Africa (Pty) Ltd., you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences and maintaining high standards of quality and service.
We offer a competitive salary, benefits package, and opportunities for career growth and development.
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