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Senior Luxury Retail Store Lead

1 month ago

Cape Town, Western Cape, South Africa Capital Recruit Full time
Job Opportunity: Senior Luxury Retail Store Lead

Capital Recruit is seeking a dynamic and results-driven Senior Luxury Retail Store Lead to join our team in Constantia, South Africa.

Job Overview:

The ideal candidate will have a proven track record of leading high-performing sales teams in luxury retail environments and possess excellent leadership, communication, and interpersonal skills.

Responsibilities:

  • Sales Management:
    • Achieve and exceed monthly and annual sales targets by developing and implementing effective sales strategies and tactics to drive revenue.
    • Analyze sales data and identify growth opportunities to optimize sales performance.
    • Coach and motivate the sales team to maximize individual and team performance.
    • Ensure adherence to sales policies and procedures.
  • Customer Service:
    • Provide exceptional customer service experiences that exceed expectations by fostering a customer-centric culture within the team.
    • Resolve customer complaints and issues in a timely and professional manner.
    • Build strong relationships with loyal customers.
  • Team Management:
    • Recruit, hire, and train a high-performing sales team.
    • Develop and implement performance management systems.
    • Provide ongoing coaching, mentoring, and development opportunities.
    • Manage team performance and address any issues promptly.
  • Store Operations:
    • Ensure the efficient and smooth operation of the store.
    • Manage inventory levels and stock control.
    • Maintain a clean and organized store environment.
    • Adhere to company policies and procedures.
  • Brand Representation:
    • Represent the brand's values and image consistently throughout the store.
    • Stay up-to-date on industry trends and competitor activity.

Requirements:

  • Proven experience as a Retail Store Manager in a high-end luxury brand.
  • Strong sales and customer service skills.
  • Excellent leadership and team management abilities.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Passion for fashion and luxury retail.

Estimated Salary:

R 25,000 per month.

As a Senior Luxury Retail Store Lead at Capital Recruit, you will be responsible for driving sales growth, building strong customer relationships, and maintaining a high level of customer satisfaction. If you are a dynamic and results-driven individual with a passion for luxury retail, we encourage you to apply for this exciting opportunity.