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Lead Retail Store Manager

1 month ago

Cape Town, Western Cape, South Africa PEP Full time
Job Description

We are seeking a highly skilled and experienced Lead Retail Store Manager to join our team at PEP in Paarl Mall. This is a dynamic role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Increase sales revenue by focusing on customer service and maintaining high-quality store standards, ensuring efficient stock management and effective promotional implementation.
  • Minimise stock loss through a healthy store culture and adherence to security measures, stock, and cash handling procedures.
  • Drive cost efficiencies in the store by implementing process improvements and promoting a culture of low-cost operations.
  • Ensure all administrative duties within the store are completed according to company guidelines.
  • Develop and lead a high-performing team of Dynamos, providing coaching, training, and performance development opportunities.
  • Maintain general health, safety, and housekeeping standards throughout the store.
Requirements
  • Grade 12 qualification
  • Proficient in English language
  • Relevant tertiary education, such as a degree or diploma in business or retail management, would be advantageous
  • Ideal candidate will have 1-2 years of experience in a retail environment, preferably in a leadership role
  • Computer literacy, particularly in Microsoft and/or Google GSuite, would be beneficial
Essential Attributes
  • A genuine passion for retail and delivering world-class customer experiences
  • Demonstrated integrity and willingness to go above and beyond expectations
  • Strong interpersonal, communication, and leadership skills
  • Proven managerial capabilities, including planning, leading, organising, and controlling
  • Ability to work under pressure in a fast-paced environment
  • Willingness to work flexible retail hours
Salary and Benefits

The estimated annual salary for this position is R650,000, depending on experience and qualifications. We offer a comprehensive benefits package, including medical aid, retirement fund, and life insurance.

Pep offers a competitive remuneration package with additional benefits that include medical aid, retirement fund and life cover