Process Transformation Lead
1 month ago
Unlock End-to-End Process Efficiency
The Process Transformation Lead - Order to Cash is responsible for driving sustainable, streamlined processes with exceptional controls. This role will be part of a process owner team that drives standardization and accountability by building strong working relationships with stakeholders and ensuring service delivery in accordance with defined SLAs/KPIs.
Main Responsibilities:
- To standardize, automate, and optimize processes within the Order to Cash team, which includes all month-end activities, statutory reporting, audits, and compilation of financial statements
- To own and drive the process design and changes required from start to finish to make new processes work according to modern best practice and Oracle Fusion ERP
- To authorize and oversee system requirements by assessing utilization of Oracle Fusion ERP Cloud functionality and working with business leads to determine applicable functionality and assist with enhancement requirements
- To act as a member of a Design Authority team to ensure that process design meets business needs and supporting system functionality
- To collaborate with other process owners within the domain, such as Procure to Pay and Record to Report
Oracle Fusion ERP Process Flows:
- To monitor Oracle Fusion ERP Cloud quarterly releases and work with business to decide on adopted functionality
- To drive POC development on Oracle Fusion ERP to help business resolve issues and/or drive strategic initiatives
- To have a sound understanding of Oracle Fusion ERP Cloud functionality in the Order to Cash process flow
- To safeguard process and solution design signed-off during rollouts to other entities and business units
Gather Business Requirements:
- To gather business requirements and translate them into functional and technical requirements for improvement and enhancements to be implemented on Oracle Fusion ERP
- To support appropriate changes or updates to policies and Standard Operating Procedures to enable optimum process design on Oracle Fusion ERP
- To work with other process owners to ensure process designs integrate
- To secure buy-in of key stakeholders and members of relevant functions throughout all business units to new process design
Change Management:
- To collaborate with technical experts and business units to determine best possible reporting mechanisms
- To proactively monitor and anticipate changing business, regulatory, and financial requirements, processes, and practices
- To manage and coordinate all change activities within the project
Salary Range: R1 - 1.2 million per annum (CTC)
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