Commercial Development Director

1 month ago

Sandton, South Africa Salesworx Full time
**Job Description**

Our client provides customers with the use of equipment through various programs in the Radiology Healthcare Market. Their goal is to build sustainable and profitable businesses in the equipment-as-a-service, equipment rental, and equipment leasing industries.

**Key Responsibilities:**

* Generate a pipeline of potential customers and manage the conversion of leads and prospects into customers.
* Realize annual and quarterly goals with respect to pipeline generation, conversion rates, customer acquisition, contract yields, and customer retention.
* Coordinate the customer vetting process (in collaboration with the credit team), lead the completion of transactions.
* Account management, customer satisfaction, and managing relationships with existing customers.
* Manage or co-manage collaborative relationships with local organizations of Original Equipment Manufacturers (OEMs), who are their third-party service providers for installation, maintenance, support, customer training, and lead generation.
* Contribute to building an organization brimming with operational excellence, the implementation of technology platforms, the evolution of, and compliance with standard operating procedures.
* Local implementation, execution, and monitoring of all policies and procedures related to business development and account management.
* Continuous updating of the CRM platform and regular and accurate reporting of business development activities, contributing to consolidated and group-level reporting.
* Operate in close collaboration with other members of the broader business development team.
* Participate in the development of new service offerings and contribute to the evaluation and expansion of their Healthcare program to other equipment categories.
* Propose a departmental annual budget and operating plan in the context of their plan and budget.
* Uphold their values.
* Be fully compliant with all applicable regulations, codes of conduct, and standards.

**Requirements:**

* Minimum qualification(s): University (Bachelor's plus Masters) degree, preferably in Medical Science and/or Business Administration.
* Fluent in English, preferably with good working knowledge of local language(s).
* Must be eligible to reside and work in South Africa.
* Minimum Experience:
* Relevant commercial and professional experience in the healthcare (services) industry, medical equipment industry, or a similar field, with a proven personal track record of customer acquisition and account management, and preferably with some experience in financial modeling.
* At least 10 years of working experience.
* Has at least 5 years of hands-on, on-the-ground, experience in the local market.
* A keen knowledge of the local market and good awareness of relevant trends in the healthcare industry.
* Desirable Characteristics & Skills:
* Results-driven, with a commercial mind-set and a strong sense of collective ambition and shared ownership of success, while accepting individual responsibility.
* Entrepreneurial, mature, and high-energy, analytically strong, self-starter, and team player, with good cross-cultural communication skills and a can-do mentality.
* A great communicator with excellent people skills, has an eye for detail, and an unbiased, open mind in evaluating potential solutions.
* Methodologically driven, process-oriented, and with a best practice mind-set; a quick study and an easy and flexible adopter of new initiatives and technologies.
* Solid emotional intelligence and a healthy dose of cultural sensitivity.
* Understands and subscribes to the importance of compliance and transparency.
* Subscribes to the values, ethical standards, and their vision.

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