Customer Advocacy Lead
5 days ago
The Customer Advocacy Lead will play a key role in shaping our customer experience strategy and ensuring that it is aligned with business objectives. You will be responsible for developing and implementing programs to drive customer advocacy and loyalty.
Responsibilities:
- Develop and execute customer advocacy programs.
- Measure and report on program effectiveness.
- Identify opportunities for improvement and collaborate with cross-functional teams to implement changes.
- Stay up-to-date with industry trends and best practices.
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Global Advocacy Specialist
5 days ago
Johannesburg, Gauteng, South Africa The ONE Campaign Full timeJob DescriptionWe are seeking a highly skilled Global Advocacy Specialist to lead our advocacy and strategic relations strategy across Anglophone Africa. As a key member of our team, you will be responsible for managing and enhancing our relationships with government officials, policy-makers, private sector leaders, and relevant stakeholders.Your primary...
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Digital Policy and Advocacy Lead
21 hours ago
Johannesburg, Gauteng, South Africa TikTok Full timeRequirementsTo succeed in this role, you will need a Master's degree or equivalent practical experience, significant demonstrated experience managing public policy and/or government relations, advocacy work, and government/private sector partnerships.You must also have a solid network and relationships with Francophone Africa policymakers, academia, civil...
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Johannesburg, Gauteng, South Africa SmartStart South Africa Full timeJob OverviewAs a Senior Communications and Advocacy Specialist, you will play a critical role in leading our efforts using social influence to collect people's efforts and change behaviours and mindsets. This includes building and inspiring a country-wide movement (wider than SmartStart) to establish early learning as a societal priority and leveraging the...
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Strategic Engagement Director
5 days ago
Johannesburg, Gauteng, South Africa The ONE Campaign Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Leading the development and implementation of our advocacy strategy in selecting Anglophone Africa with in-depth knowledge in one or more of our focus areas – healthcare, economic development, development finance, and/or international development.Engaging with high-level policymakers to...
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Customer Experience Lead
3 days ago
Johannesburg, Gauteng, South Africa Cozinha Restaurant Full timeFood Service ManagementWe are seeking an experienced Assistant Restaurant Manager to join our team at Cozinha Restaurant in Johannesburg. This role involves driving business growth, improving operational efficiency, and delivering exceptional customer experiences.About UsCozinha Restaurant is a leading family restaurant in Johannesburg, known for its warm...
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Senior Policy Officer
3 weeks ago
Johannesburg, Gauteng, South Africa Babantle Experts Full timeMain Responsibilities (not limited to):Programme CoordinationSupporting the lead development, planning and monitoring of the execution of policy engagement interventionsInitiate the development of concept notes for inter-pillar integration initiatives for internal and/or external stakeholders Policy AdvocacyContribute towards innovative ideation on policy...
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Customer Experience Lead
5 days ago
Johannesburg, Gauteng, South Africa Digicall Group Full timeAbout the RoleWe are seeking an experienced customer experience lead to join our team in Johannesburg. As a key member of our call centre operations team, you will be responsible for leading a team of customer service representatives and driving business growth.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyalty.Lead...
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Global Risk and Compliance Lead
2 days ago
Johannesburg, Gauteng, South Africa Puma Energy Full timeJob Description:The Global HSSE Risk & Assurance Lead will spearhead the development and implementation of a world-class Health, Safety, Security, and Environment (HSSE) culture program across Puma Energy's global operations.Main Responsibilities:Develop and execute a comprehensive HSSE strategy aligned with Puma Energy's Global Vision and Strategy.Leverage...
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Customer Service Excellence Lead
4 days ago
Johannesburg, Gauteng, South Africa Professional Career Services Full timeProfessional OverviewThe Automotive industry is a dynamic and exciting sector that offers numerous opportunities for growth and development. At Professional Career Services, we are committed to providing exceptional customer experiences, and we are seeking a highly motivated and experienced Customer Care Manager to lead our team in Pretoria and Johannesburg...
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Francophone Africa Policy Advisor
21 hours ago
Johannesburg, Gauteng, South Africa TikTok Full timeKey ResponsibilitiesWe are looking for a Digital Policy and Advocacy Lead to join our dynamic Government Relations and Public Policy team, focusing on key Francophone Africa markets.Your primary responsibility will be to build relationships with local governments, NGOs, academia, think tanks, and other stakeholders in Francophone Africa and selected Sub...
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Health & Value Lead, SSA
2 weeks ago
Johannesburg, Gauteng, South Africa Pfizer Full timeJob title : Health & Value Lead, SSAJob Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries POSITION RESPONSIBILITIES This position is accountable to ensure that market access strategies are appropriate for all the SSA markets and aligned with Global and Regional strategies Ensure market access...
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Customer Service Technical Lead
7 days ago
Johannesburg, Gauteng, South Africa BADRI Management Consultancy Full timeWe are looking for a Customer Service Technical Lead at BADRI Management Consultancy.This role involves providing technical training and support to customers, ensuring they have the necessary knowledge and skills to use our products effectively.Design and deliver comprehensive training programs for customers.Develop and maintain documentation for our...
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Customer Support Team Lead
5 days ago
Johannesburg, Gauteng, South Africa PayJoy Inc. Full timeAbout PayJoyPayJoy is a mission-driven company dedicated to empowering people worldwide to step into the modern financial system for the first time and achieving long-term financial success.We leverage our innovative technology to transform smartphones into collateral, enabling unbanked consumers to access credit. Our team has successfully supported over 10...
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Customer Service Lead
4 days ago
Johannesburg, Gauteng, South Africa Crew Life at Sea Full timeHotel Career OpportunitiesCrew Life at Sea is offering a unique opportunity for a Front Office Manager to join our team in Dubai.The ideal candidate will be responsible for overseeing front office operations, managing staff, and ensuring excellent customer service.Essential Responsibilities:Oversee front office operations, ensuring a smooth hotel experience...
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Clinical Services Director
2 days ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeAbout Us:IT Ridge Technologies is a leading healthcare provider dedicated to delivering exceptional patient care and wellness services. We are committed to attracting and retaining top talent who share our vision and values.Job Requirements:Perform all duties in accordance with South African Nursing Council (SANC), Department of Health (DOH) and National...
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Customer Experience Lead Fintech
3 days ago
Johannesburg, Gauteng, South Africa Optasia Full timeAbout the Role:Job Summary:We are seeking an experienced Customer Success Manager to join our team. The successful candidate will be responsible for ensuring customer satisfaction, retention, and expansion by fostering strong relationships and providing strategic support.Responsibilities:Develop and nurture strong relationships with key stakeholders at all...
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Senior Policy Officer
2 weeks ago
Johannesburg, Gauteng, South Africa Mindworx Consulting Full timeProgramme CoordinationSupporting the lead development, planning and monitoring of the execution of policy engagement interventions across company programmesPlan, coordinate, track and report on work plan documentation against agreed budgetsInitiate the development of concept notes for inter-pillar integration initiatives for internal and/or external...
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Customer Experience
4 weeks ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeJob title : Customer Experience (CX) SpecialistJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThis role acts as custodian of customer knowledge and the experience customers (and in time advisers) have across the Goals, Rewards and Digital portfolio. The incumbent is...
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Lead: Regulatory and Compliance Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Standard Bank Group Full timeJob title : Lead: Regulatory and Compliance SpecialistJob Location : Gauteng, JohannesburgDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionLead and manage the end to end solution capability for a Transaction Banking solution portfolio (within a solution set), develop and implement strategic plans and set...
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Field Medical Excellence Lead
2 weeks ago
Johannesburg, Gauteng, South Africa Aspen Pharma Group Full timeJob title : Field Medical Excellence Lead (JHB North)Job Location : Gauteng, JohannesburgDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries OBJECTIVE OF ROLE The Field Medical Excellence Lead role is to lead, coach and oversee activities of the field-based Medical Science Liaison (MSL) team across Aspen's therapeutic areas...