Italian Customer Support Representative
4 weeks ago
Job Summary: We are seeking a highly skilled Italian Customer Support Representative to join our team at SA Commercial (Pty) Ltd.
Key Responsibilities:
* Provide exceptional customer service to Italian-speaking clients via phone and email
* Manage customer reservations, special requests, and complaints in a timely and professional manner
* Respond to a range of customer inquiries and resolve issues efficiently
* Proactively escalate complex queries to ensure timely resolution
Requirements:
* Matric certificate or equivalent qualification
* Fluent Italian language skills (verbal and written)
* Strong analytical and problem-solving skills
* Minimum 1-2 years of experience in a dual-focus contact center environment
Why Work with Us:
At SA Commercial (Pty) Ltd, we value our customers and strive to provide exceptional service. If you are passionate about customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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