TB Support Officer

3 weeks ago


Durban, KwaZulu-Natal, South Africa The Aurum Institute Full time

We are seeking a dedicated TB Support Officer to join our team at The Aurum Institute in Durban, KwaZulu-Natal. This is a challenging and rewarding role that requires strong communication and interpersonal skills.

About the Role

The successful candidate will be responsible for providing outreach services to communities, conducting home visits, and symptomatic screening for households and referrals to health facilities for further management. They will also be involved in contact management of TB patients, recalling lost patients, capturing data, and completing weekly and monthly statistics.

Key Responsibilities
  • Identify individuals who are TB-symptomatic but not in TB medical care through referrals, missed appointments, and outreach activities.
  • Link patients to treatment and care.
  • Trace lost to follow-up patients and client/patient recalls.
  • Contact management of index patients.
  • Build trust and confidence with patients.
  • Provide accurate information about TB, preventing further transmission, benefits and challenges of TB care and treatment, and available services and resources.
  • Offer personalized assistance to help patients enrol or re-engage in medical care.
  • Support patients throughout their care journey with case managers and clinical staff.
Requirements
  • High School diploma/Gr 12 (NQF Level 4)
  • Experience in health promotion and education.
  • Ability to operate a mobile device.
  • Good verbal and written communication skills.
  • Valid code A Driver's license and Professional Drivers Permit (PDP).
  • Understanding of specimen handling and transportation.
  • Fluency in local languages.
  • Practical experience with Road Legislation.

As a TB Support Officer, you will have the opportunity to make a real difference in the lives of those affected by tuberculosis. If you are passionate about healthcare and community development, we encourage you to apply for this exciting role.

The estimated salary for this position is R250,000 - R300,000 per annum, depending on qualifications and experience.


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