Branch Manager

2 weeks ago


Bloemfontein, Orange Free State, South Africa Fidelity Services Group Full time
{"title": "Branch Manager", "description": "Job Summary

We are seeking a highly skilled Branch Manager to lead our Cash Centre operations in Bloemfontein. As a key member of our team, you will be responsible for maintaining the daily operation of the branch and ensuring all feedback has been given and queries resolved as per contractual agreement between the parties.

Key Responsibilities
  1. Process client funds - ATM, retail - manual and device experience
  2. Resolve queries relating to treasury and teller differences
  3. Provide feedback to clients and support department
  4. Manage treasury balancing and float checks
  5. Oversee staff members and accept overall responsibility for the centre and its performance
  6. Manage time and attendance (Payroll) knowledge of BPSI
  7. Submit daily stock and monthly stock orders
  8. Conduct daily operational meetings and manage queries
  9. Process platforms and maintain daily operations of a Cash Centre
Requirements
  1. Matric (Grade 12)
  2. Ability to function in a stressful environment with daily challenges
  3. Excellent people management and time management skills
  4. Excellent Excel and Word skills
  5. Excellent client relationship skills
  6. Cash centre processing experience
  7. Stock and consumable experience
  8. Investigations experience
  9. ISA Platform experience
  10. Ability to deal on a professional level with clients
Preferred Attributes
  1. Ability to multi-task
  2. Willingness to accept responsibility and accountability for all queries
  3. Hands-on person with exceptional time management skills
  4. Ability to address and resolve any staff challenges
", "lang_code": "en-US"}
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