Internal Sales Team Lead
3 weeks ago
Job Summary:
Unique Personnel Ltd is seeking a highly skilled Internal Sales Supervisor to oversee the internal sales and support staff, ensuring they meet set targets. The ideal candidate will create and maintain a positive culture, focused on delivering results through ongoing coaching and development of internal sales and support staff.
Key Responsibilities:
- Supervise internal sales and support staff to meet set targets
- Create and maintain a positive culture, focused on delivering results
- Provide ongoing coaching and development of internal sales and support staff
- Motivate and drive the performance of internal sales and support staff
- Ensure business is conducted with integrity and aligns with the company's values
- Remain knowledgeable of key processes, product range, business initiatives, and internal resources
- Oversee and maintain the ticket system
- Ensure quotations, sales orders, and invoicing processes are functioning within required timelines
- Provide excellent customer service
- Monitor and improve internal sales-related systems and procedures
- Build and maintain strong relationships with customers and suppliers
- Provide product advice and support
Requirements:
- Excellent leadership and motivational skills
- Strong problem-solving ability
- Complete accuracy in carrying out all duties and responsibilities
- Strong mathematic skills
- Computer literate
- Experience with an accounting package, specifically Pastel Evolution, is preferred
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