Senior Technical Analyst

5 days ago

Midrand, Gauteng, South Africa Hire Resolve Full time
About the Role

Hire Resolve, a leading global recruitment solutions provider, is excited to announce a challenging opportunity with one of our esteemed clients, a pioneering technology company. We are seeking a highly skilled and experienced Senior Technical Analyst to join their dynamic team.

Key Responsibilities
  • Assess, align, process, and follow through on all specified customer Revenue Assurance activities.
  • Manage Case Manager roles and responsibilities concerning Revenue Assurance.
  • Effectively manage identified revenue leakage areas, assist the business in closing these areas, recover revenue loss, and eliminate future leakage by implementing best practice controls.
  • Ensure consistent management of various control points to ensure effective implementation, execution, and operation within different business structures.
  • Identify and define process requirements necessary to control and resolve revenue leakage/opportunities.
  • Perform control of all revenue streams to guarantee timely, complete, and correct charging of the services provided, including reconciliations related to various billing platforms, switch data, and customer databases.
  • Perform data analysis of Revenue Assurance controls, quantify, and communicate the impact/risk of issues.
  • Validate the accuracy and completeness of data from all source systems, and identify exceptions, issues, and incidents.
  • Perform root cause analysis of identified issues to find the exact cause of mismatches and drive resolution cross-functionally within the business.
  • Ensure cross-departmental coordination of RA activities and prompt escalation of incidents.
  • Analyze and follow up on RA incidents until resolution and define measures to prevent such error scenarios in the future.
  • Monitor all revenue streams, identify weak process areas that may lead to leakage, and propose revenue maximization strategies.
  • Prepare presentation material denoting trending, key indicators, and performance that impact revenue leakages.
  • Perform extensive data extraction, manipulation, and analysis of source data and Assurance controls.
  • Analyze data models and identify high-risk areas and gaps.
  • Work with IT Data Enablement teams to build data models.
  • Develop scripts to support reporting requirements, reconciliations, and investigations.
  • Document and present analysis findings/outcomes.
  • Monitor and correct data incongruences that could impact the quality and accuracy of billing and reporting processes.
  • Support the DevOps teams in the automation of solutions and underlying assurance controls.
  • Provide guidance and technical direction to team members where necessary.
  • Provide input to the business requirements for the design of solutions.
Requirements
  • Postgraduate qualification in finance or IT-related field (essential)
  • Minimum of 5 years of relevant experience
  • Knowledge and understanding of telecommunications business operations and in-depth technical (network & systems) capabilities
  • Advanced SQL certification and experience
  • Knowledge and experience of RA / BA operations with a telecom operator
  • Experience in financial and/or operational auditing/investigations methodologies and tools
  • Experience in business process analysis, modeling, and re-engineering
  • Knowledge of IT or system audit and data analysis experience
  • Experience with Siebel and other SRM-related systems
  • Process analysis
  • Process architecture design
  • Process measurement
  • Process simulation
  • SQL coding and scripting
  • Process quality checking against process standards
  • Proven business process/analysis skills

  • Senior Financial Analyst

    3 days ago

    Midrand, Gauteng, South Africa Optimal Growth Technologies Full time

    Job Description**Job Title:** Senior Financial Analyst**Job Summary:** We are seeking a highly skilled Senior Financial Analyst to join our team at Optimal Growth Technologies. As a Senior Financial Analyst, you will play a critical role in ensuring the accuracy and timeliness of financial reporting, as well as providing support to our subsidiaries and...

  • Senior Business Analyst

    1 day ago

    Midrand, Gauteng, South Africa SavageOne Pty Ltd Full time

    About the RoleWe are seeking a highly experienced Senior Business Analyst to drive business success at SavageOne Pty Ltd. The ideal candidate will possess a deep understanding of business analysis techniques and methodologies, with a proven track record of leading complex projects and initiatives.Key ResponsibilitiesBusiness Analysis: Lead complex business...

  • Lead Technical Analyst

    1 week ago

    Midrand, Gauteng, South Africa Hire Resolve Full time

    Hire Resolve, a leader in global recruitment solutions, is excited to present a remarkable opportunity with one of our distinguished clients—a prominent technology firm. We are in search of a highly proficient and seasoned Senior Technical Analyst to become part of their innovative team. This position provides the opportunity to engage in state-of-the-art...

  • Lead Technical Analyst

    1 week ago

    Midrand, Gauteng, South Africa Hire Resolve Full time

    Hire Resolve, a prominent player in global recruitment solutions, is excited to present a remarkable opportunity with one of our distinguished clients—a top-tier technology firm. We are currently in search of a highly proficient and seasoned Senior Technical Analyst to become part of their vibrant team. This position provides the opportunity to engage in...

  • Lead Technical Analyst

    1 week ago

    Midrand, Gauteng, South Africa Hire Resolve Full time

    About the RoleHire Resolve, a prominent player in global recruitment solutions, is excited to present a remarkable opportunity with one of our distinguished clients—a top-tier technology firm. We are currently in search of a highly proficient and seasoned Senior Technical Analyst to become a vital part of their innovative team. This position provides the...

  • Senior Financial Planning Analyst

    1 week ago

    Midrand, Gauteng, South Africa TalentCru Full time

    Job DescriptionTalentCru is seeking a highly skilled Senior Financial Planning Analyst to join our team. As a key member of our financial planning and analysis team, you will play a critical role in supporting the Executive Head and Principal Specialist: Financial Planning and Analysis in ensuring accurate reporting to our stakeholders.Key...

  • Senior Java Technical Solutions Architect

    7 days ago

    Midrand, Gauteng, South Africa Open Source (Pty) Ltd Full time

    About the RoleWe are seeking a highly skilled Senior Java Technical Solutions Architect to join our team at Open Source (Pty) Ltd. As a key member of our technical team, you will be responsible for designing and implementing scalable solutions for international markets.Key ResponsibilitiesDesign and implement scalable solutions for international marketsLead...

  • Senior Flavorist and Technical Manager

    1 day ago

    Midrand, Gauteng, South Africa DSM Full time

    About the RoleWe are seeking a highly skilled Senior Flavorist and Technical Manager to join our team at DSM. As a key member of our flavor creation team, you will be responsible for creating innovative flavors for the SSA region, with opportunities to work on projects for other countries in the IMA region.Key ResponsibilitiesDevelop and implement flavor...

  • Math Analyst

    1 week ago

    Midrand, Gauteng, South Africa Gaming Laboratories International Full time

    About the RoleWe are seeking a highly skilled Math Analyst to join our team at Gaming Laboratories International (GLI). As a Math Analyst, you will play a crucial role in ensuring the integrity and fairness of our casino games.Key ResponsibilitiesTesting and AnalysisDevelop and implement mathematical models to calculate game probabilities and outcomes.Write...

  • Math Analyst

    1 week ago

    Midrand, Gauteng, South Africa Gaming Laboratories International Full time

    About the RoleWe are seeking a highly skilled Math Analyst to join our team at Gaming Laboratories International (GLI). As a Math Analyst, you will play a crucial role in ensuring the integrity and fairness of our casino games.Key ResponsibilitiesTesting and AnalysisDevelop and implement mathematical models to calculate game features and outcomes.Write...

  • Senior UX Designer

    7 days ago

    Midrand, Gauteng, South Africa The Hiring House Full time

    About The Hiring HouseWe are seeking a highly skilled Senior UX Designer to join our team at The Hiring House. As a key member of our design team, you will play a critical role in shaping the user experience of our products and services.Key Responsibilities:Collaborate with cross-functional teams to identify business needs, design goals, and product...

  • ServiceNow Business Analyst

    1 week ago

    Midrand, Gauteng, South Africa Optimal Growth Technologies Full time

    Job OverviewWe are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team at Optimal Growth Technologies. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in IT Service Management (ITSM), IT...

  • Senior Mobile Architect

    7 days ago

    Midrand, Gauteng, South Africa The Hiring House Full time

    About The RoleWe are seeking a highly skilled Senior Mobile Architect to join our team at The Hiring House. As a key member of our mobile development team, you will be responsible for defining the overall technical architecture for our mobile applications.Key ResponsibilitiesTechnical LeadershipProvide technical guidance and leadership to the mobile...

  • Senior Design Draughtsman

    3 days ago

    Midrand, Gauteng, South Africa Inisys Full time

    Job Summary:Inisys is seeking a highly skilled and experienced Senior Design Draughtsman to join our team. As a key member of our design engineering department, you will be responsible for creating 3D parametric models and generating detailed drawings for manufacturing.Key Responsibilities:Produce high-quality manufacturing drawings and 3D models using...

  • Senior-Level Experience Designer

    7 days ago

    Midrand, Gauteng, South Africa The Hiring House Full time

    About The Hiring HouseWe are seeking a highly skilled Senior-Level Experience Designer to join our team at The Hiring House. As a key member of our design team, you will play a critical role in shaping the user experience of our products and services.Key Responsibilities:Collaborate with cross-functional teams to identify business needs, design goals, and...

  • Senior Data Analyst

    7 days ago

    Midrand, Gauteng, South Africa The Hiring House Full time

    Job DescriptionAbout The RoleWe are seeking a highly skilled and experienced Data Scientist to join our team at The Hiring House. As a key member of our data-driven organization, you will be responsible for analyzing complex data sets, developing statistical models, and implementing machine learning algorithms to drive business growth and improvement.Key...

  • Senior Actuary

    2 days ago

    Midrand, Gauteng, South Africa Network Recruitment Full time

    Senior Actuary - Pricing ExpertA leading Reinsurance company in South Africa is seeking a highly skilled Senior Actuary to lead their pricing team. With over 40 years of experience in the industry, this company has established itself as a major player in the market, known for its high standards and commitment to excellence.About the RoleThe Senior Actuary...

  • Senior Automation Tester

    1 day ago

    Midrand, Gauteng, South Africa Edge Executives Full time

    Job DescriptionEdge Executives is seeking a highly skilled Senior Automation Tester to join our team. As a key member of our Quality Assurance team, you will be responsible for developing and maintaining automated testing frameworks, ensuring data quality in test environments, and providing technical leadership to our QA engineers.Key ResponsibilitiesTest...

  • Senior Geoscientist

    6 days ago

    Midrand, Gauteng, South Africa WSP Africa Full time

    Job SummaryWe are seeking a highly experienced Senior Geoscientist to join our Geo & Water Team at WSP Africa. As a Principal Associate, you will be responsible for managing key projects nationally and internationally, focusing on contaminated land and geosciences projects.Key ResponsibilitiesProject Management: Manage projects from bidding to delivery,...

  • Senior Thermal Power Plant Engineer

    1 week ago

    Midrand, Gauteng, South Africa WSP Africa Full time

    About WSP AfricaWSP Africa is a leading consulting firm in the continent, committed to delivering innovative solutions to our clients. We are seeking a highly skilled and experienced Senior Thermal Power Plant Engineer to join our team.Job SummaryWe are looking for a Senior Thermal Power Plant Engineer who will function as a senior technical consultant for...