ITSM Consultant Cape Town

4 weeks ago


Cape Town, Western Cape, South Africa Headcount Personnel Consultants Full time
ITSM Consultant Job Description

We are seeking an experienced ITSM Consultant to join our team at Headcount Personnel Consultants.

Key Responsibilities:

  • Deploy enterprise ITSM applications with a minimum of 2 years of experience.
  • Provide professional services with a preference for previous experience.
  • Develop and maintain SQL reports and databases.
  • Design and implement customized reports using JavaScripting/CSS or HTML coding.
  • Offer general support and troubleshooting services.
  • Ensure IT-related qualifications and excellent communication skills.
  • Utilize analytical thinking and people skills to drive results.
  • Proficient in Microsoft Office, including Excel, Word, TEAMS, PowerPoint, and Outlook.

Requirements:

  • 2+ years of experience in enterprise ITSM application deployment.
  • Previous professional services experience is preferred.
  • SQL experience and reporting services.
  • JavaScripting/CSS or HTML coding experience.
  • Customized report development.
  • General support and troubleshooting.
  • IT-related qualification.
  • Excellent communication skills.
  • Analytical thinking.
  • People skills.
  • Microsoft Office proficient.


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