Monitoring and Incident Resolution Expert

Job SummaryWe are looking for a Technical Escalation Expert to join our team. The successful candidate will be responsible for leading the recovery of high priority incidents, running post-incident reviews, tracking action items to closure, and chairing CAB meetings.Key Responsibilities:Lead and drive major incidents towards mitigation and resolutionProvide...

Crisis24 is a leading provider of integrated risk management solutions, serving clients globally with expertise in security consulting, crisis response, and intelligence analysis. Our team of professionals utilizes advanced technologies and collaborative approaches to monitor global events and provide critical situational awareness.We seek a detail-oriented...

Responsible for planning and coordinating all the activities required to perform, monitor, and report on the incident management process.Manages the remediation of any deviation of a process and inform the relevant department.Responsible for communicating to the relevant stakeholders on the current incident.Point of contact for all Major Incidents on the...

We are seeking an experienced Incident Response Expert to join our team at Blackfluo. In this role, you will be responsible for monitoring and investigating alerts from Microsoft Security Tools, such as M365, Cloud App Security, Azure, Defender for Endpoint, Azure Security, Azure Sentinel, and XDR.You will also be responsible for monitoring and triaging AWS...

Key Responsibilities:Responsible for planning and coordinating all the activities required to perform, monitor, and report on the incident management process.Manages the remediation of any deviation of a process and inform the relevant department.Responsible for communicating to the relevant stakeholders on the current incident.Point of contact for all Major...

About This Role: We are seeking an experienced Switch Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support, troubleshooting, and resolution of escalated issues related to our switching solutions. If you have a strong technical background and excellent problem-solving...

Key ResponsibilitiesAs a Technical Operations Manager at Ozow, you will own and streamline the end-to-end incident management process, ensuring swift resolution of merchant-related issues. You will monitor, track, and report on escalation paths for customer support issues, developing processes to ensure follow-up with customer escalations, issue resolution,...

Job OverviewProfession Hub is seeking a skilled First Line Incident Analyst to join their team.

Job Description:We are seeking a highly skilled Incident Response Specialist to join our team at Findojobs South Africa. As an Incident Response Specialist, you will be responsible for planning and coordinating all activities required to perform, monitor, and report on the incident management process.You will manage the remediation of any deviation of a...

About the PositionWe are seeking a skilled and experienced Information Security Specialist to join our SOC team at S-RM. The successful candidate will be responsible for delivering high-quality security services to our clients, working closely with our security engineers and SOC analysts to identify and mitigate potential security threats.This is an exciting...

Our TeamOzow is a team of innovators and experts in the field of digital payments. We're passionate about making payments more accessible, secure, and convenient for businesses and consumers.We're looking for a skilled and experienced Technical Operations Manager to join our team and contribute to our mission. Key ResponsibilitiesOversee the day-to-day...

About the Role:We are looking for a seasoned Network Incident Coordinator to join our team at Findojobs South Africa. In this critical role, you will be responsible for coordinating efforts with other specialists to identify, analyze, and communicate the relevant severity level of incidents.As a Network Incident Coordinator, you will screen incidents to...

Our client is searching for a First Line Incident Analyst to join their team.Contract : Permanent with a probation periodRemote working : Hybrid (2-3 days a week)Job Purpose :Your main duties will be to manage and resolve client incidents related to the organisation's services, ensure the progression and swift resolution of these incidents, and deliver...

Join to apply for the Monitoring Specialist role at Network InternationalJob DescriptionService Delivery - Monitoring AgentThe primary responsibility of a Monitoring Agent is the monitoring of various systems on a rotational basis to provide 7 x 24 x 365 systems monitoring to business. The Monitoring Agent is the first responder to system incidents and an...

Join to apply for the Monitoring Specialist role at Network International.Job DescriptionService Delivery - Monitoring AgentThe primary responsibility of a Monitoring Agent is the monitoring of various systems on a rotational basis to provide 7 x 24 x systems monitoring to business.The Monitoring Agent is the first responder to system incidents and an...

Job DescriptionThe IT Incident Manager will be responsible for leading the recovery of high priority incidents, running post-incident reviews, tracking action items to closure, and chairing CAB meetings. This role requires strong leadership skills, with the ability to maintain calm during stressful situations and drive solutions for complex issues.Key...

PartnerHero is a leader in delivering innovative solutions to businesses worldwide. We are seeking a talented Technical Resolution Expert to join our team and play a critical role in resolving complex technical issues for our Arabic-speaking customers.About the Role:You will be responsible for diagnosing and troubleshooting technical issues, providing clear...

Incident and Change CoordinatorDepartment: ITEmployment Type: Permanent - Full TimeLocation: Cape TownDescriptionYou will be responsible for leading recovery of high priority incidents, running post incident reviews, tracking action items to closure, and chairing CAB meetings. You will also be responsible for supporting resolution of lower priority incidents...

As a T2 Technical Support Specialist at Teneo Online School, you will play a critical role in ensuring the efficient and effective resolution of complex technical issues. You will work closely with Tier 1 Support and other departments to identify common issues and provide feedback to improve first-level support processes.Your ability to diagnose and...

Elite Search Job OpportunityWe are looking for a highly skilled DevOps and Support Expert to join our team at Elite Search. As a key member of our technical team, you will be responsible for overseeing, servicing, and maintaining applications deployed on Linux server environments, diagnosing application problems through log analysis, and implementing...