Outstanding Client Service Representative

3 days ago


Roodepoort, Gauteng, South Africa WNS (Holdings) Limited (ADR) Full time

At WNS (Holdings) Limited (ADR), we are seeking an outstanding client service representative to join our team. This role requires a customer-focused individual who can deliver exceptional results and build strong relationships with our clients. You will be responsible for investigating and resolving customer inquiries, providing accurate product and service information, and promoting and cross-selling client products and services.

Responsibilities:
  • Investigating and resolving customer inquiries in a timely and effective manner
  • Escalating complex issues to the appropriate channels for further support
  • Providing accurate product and service information to customers
  • Identifying opportunities to promote and cross-sell client products and services


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