Mascor Fuelco: Senior Restaurant Operations Manager

2 days ago


Durban, KwaZulu-Natal, South Africa Plennegy Ltd Full time
About Mascor

Mascor is a leading company with over 50 years of experience in the industry, offering prestige brands such as John Deere, Toyota, and Waratha. Our highly skilled staff provides professional and high-quality service and standards of workmanship.

Job DescriptionRole Overview

We are seeking an experienced Assistant Supervisor to join our team at Fishaways franchise of Mascor Fuelco Salt Rock. As a key member of our operations team, you will be responsible for supervising the entire restaurant team, maintaining operational standards, and ensuring excellent customer service.

Key Responsibilities:
  1. Operational Excellence
  • Implement supervisory operational standards in the restaurant
  • Conduct regular inspections, including opening, closing, and mid-morning checks
  • Develop and manage team members
  • Ensure adherence to workplace procedures and industrial relations guidelines
Customer Service
  • Interface with customers and resolve queries in a friendly and hospitable manner
  • Inspect the customer seating area and front of house for cleanliness and quality service readiness
General Conduct
  • Conduct overall inspections to ensure maintenance of equipment and no abuse or loss of hardware
  • Participate in month-end stock take and ensure team member development
Requirements:
  • Qualifications: Minimum Grade 12, ideal Diploma in Business Management
  • Experience: Previous quick service restaurant experience at supervisory level
  • Training: Franchisor training
Compensation and Benefits

We offer a competitive salary of approximately R350,000 - R450,000 per annum, based on experience and qualifications. In addition, you can expect benefits such as medical aid, pension fund, and paid leave.



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