Lead Restaurant Operations Supervisor
1 month ago
Welcome to Plennegy Ltd, where we are seeking a highly skilled Lead Restaurant Operations Supervisor to join our team. This is an exciting opportunity to take on a leadership role and drive operational excellence in one of our esteemed restaurants.
As a Lead Restaurant Operations Supervisor, you will be responsible for overseeing the daily operations of the restaurant, ensuring that all processes are running smoothly and efficiently. Your primary focus will be on supervising the entire restaurant team, maintaining operational standards, safeguarding restaurant assets, and delivering exceptional customer service.
Responsibilities:
- Operational Excellence: Implement and maintain operational standards in the restaurant, including opening and closing procedures, mid-morning inspections, and developing team members.
- Crew Development: Provide job coaching and mentoring to crew members to ensure they possess the desired skills and knowledge.
- Financial Management: Oversee financial procedures, including cash handling, banking, and stock management.
- Customer Service: Interface with customers, resolve queries, and ensure a friendly and hospitable restaurant atmosphere.
- General Conduct: Conduct overall inspections, check equipment maintenance, and ensure no abuse or loss of hardware.
Requirements:
- Qualifications: A minimum of Grade 12, with an ideal qualification being a Diploma in Business Management.
- Experience: Previous quick-service restaurant experience at a supervisory level is essential.
- Training: Franchisor training is a must.
We offer a competitive salary range of R450,000 - R550,000 per annum, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving operational excellence, we would love to hear from you.
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