Editorial Coordinator Assistant
1 month ago
We are seeking a highly organized and detail-oriented Junior Editorial Coordinator to join our team at Persona Staff. As a key member of our editorial team, you will play a crucial role in ensuring the quality and accuracy of our publications.
Key Responsibilities:- Initial Manuscript Review: Conduct thorough quality checks on incoming manuscripts to ensure they meet our standards.
- Process Management: Implement checks and procedures to evaluate the standard of work and take corrective action when necessary.
- Customer Experience: Enhance the customer experience by applying standard procedures to manuscripts and providing timely updates.
- Workflow Management: Transmit actions, tasks, and decisions to our workflow management system.
- Timeliness and Efficiency: Monitor the timeliness of work and take corrective action to resolve delays.
- Document Management: Transfer, apply versioning, and maintain sound record-keeping on electronic documents.
- Communication and Support: Liaise with authors, editors, and reviewers to provide support with publishing-related queries.
- A relevant undergraduate degree in English and Linguistics or a related field.
- Customer Service experience.
- Strong communication skills, both written and verbal.
- Excellent English language skills, with the ability to read, write, understand, and speak fluently.
- Good language skills in any of the official South African languages, such as Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, or Setswana.
- Excellent MS Office skills, particularly in MS Word, Excel, and Outlook.
- Highly organized and self-motivated, with strong time-management and project management skills.
- Able to work well under pressure in an open-plan environment.
- Able to work independently and as part of a team.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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