Customer Service Lead

Job OverviewThe Sales Team Coordinator will play a key role in ensuring that all moving cancellation requests are processed efficiently and effectively. This will involve collecting, capturing, analyzing and processing all requests, as well as managing diaries for sales consultants and scheduling system removals.Main Responsibilities:To receive and process...

Company OverviewWelcome to Workforce Group, a leading provider of innovative workforce solutions. We are dedicated to delivering exceptional service to our clients and guests alike, with a focus on building long-term relationships based on trust, respect, and excellence.As a Hotel Receptionist, you will be joining a talented team of professionals who share...

Job OverviewWe are looking for a skilled Logistics Customer Engagement Controller to join our team at Coca-Cola Beverages South Africa.The successful candidate will be responsible for managing and enhancing customer service levels through effective establishment, control, and monitoring of internal and external factors that influence logistics customer...

About the JobWe are seeking a skilled Customer Service Retention Specialist to join our team at Fidelity ADT.This is an exciting opportunity for individuals who enjoy providing exceptional customer service and are passionate about building long-lasting relationships with clients.Job DescriptionThe primary responsibility of this role is to support and retain...

Job OverviewThe Employment Channel is seeking a skilled and dedicated Customer Service Representative to join our team. As a representative, you will be responsible for providing exceptional customer service to internal and external clients via various communication channels.You will have the opportunity to learn about our company's products and services and...

Job DescriptionThe successful candidate will be responsible for processing moving cancellation requests, booking appointments with customers, and ensuring maximum customer retention. This includes managing sales consultants' diaries, scheduling system removals, and processing credits and refunds.Main Responsibilities:Process moving cancellation requests in a...

Key ResponsibilitiesThe ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.The following tasks form a critical part of this role:Receiving and processing moving cancellations;Qualifying and calling new leads;Attempting to book appointments with...

About the PositionWe are seeking a highly motivated and experienced Fidelity ADT Customer Service Team Member to join our team.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and building strong relationships with clients.Key ResponsibilitiesThe primary responsibility of this role is to support...

Do you have what it takes to succeed as an IT Site Lead at Vector Logistics Limited?About UsWe are a dynamic and innovative logistics company with a strong focus on technology and infrastructure. Our team is passionate about delivering exceptional results and making a positive impact on our customers' businesses.As the IT Site Lead, you will be responsible...

Internal Sales Administration CoordinatorMidrandNational Hygiene Supplier and Distributor of a variety of hygienic products to their broad range of clients, is seeking to employ an Internal Sales Coordinator to join their ever growing team Please read the spec in detailAdministrate the full ordering process (sales invoices & quotes), telephone management,...

About This RoleWe are seeking a highly skilled Restaurant Operator to join our team in Kyalami.This is an exciting opportunity for a motivated and experienced professional to lead our restaurant operations and drive business growth.Main ResponsibilitiesLead and manage restaurant operations, including staff management and customer relationsDevelop and...

Job SummaryWe are seeking a talented Support Specialist to join our team in the medical devices industry.In this role, you will be responsible for supporting customers through various communication channels, including telephone, email, or fax.You will use My Mediset software to create, release, and amend Theatre Care rental kit bookings and assist with the...

Listing reference: click_019389Listing status: OnlineApply by: 28 February 2025Position SummaryIndustry: Wholesale & Retail TradeJob category: Other: FMCG, Retail, Wholesale and Supply ChainLocation: TembisaContract: PermanentRemuneration: Market RelatedEE position: YesAbout Our CompanyClicks GroupIntroductionTo ensure service excellence at the point of sale...

About NexioNexio is a leading provider of managed services solutions, dedicated to delivering exceptional customer value and driving business growth.We are seeking a highly experienced Senior Managed Services Leader to join our team and contribute to our continued success.The successful candidate will have a proven track record of leading cross-functional...

Job OverviewWe are seeking a highly skilled Customer Retention Expert to join our team at Fidelity Services Group.In this role, you will be responsible for supporting and providing superior service to internal and external customers via phone, email, and face-to-face interactions.Main Responsibilities:Handle Queries and Cancellations for various customer...

We are seeking a Shopper and Driver Team Lead to join our OneCart team in the Gauteng region. The ideal candidate will have 2-3 years of experience as a team leader and possess excellent time management, conflict management, and negotiation skills.The successful candidate will be responsible for leading a team of shoppers and drivers, ensuring flawless...

ROLE PURPOSE To define, evolve and execute the Managed Services solution portfolio to deliver value for our customers and revenue and profits for the business. Will be responsible for ensuring the profitability of the Managed Services solution area, across verticals throughout Nexio. Will define the overall execution of strategy and definition of the action...

Job DescriptionAbout the Role:The Senior Managed Services Leader will be responsible for defining, evolving, and executing the Managed Services solution portfolio to deliver value for our customers and drive revenue growth for the business.This role requires a seasoned professional with strong technical knowledge, industry experience, and leadership skills....

We are excited to announce an opportunity for a Customer Experience Coach to join our Architectural Services team!About the RoleThis position requires a strong background in training and development, with a focus on enhancing customer experience. The ideal candidate will have at least 3 years of experience in a similar role, a Bachelor's degree in human...

SKILLS REQUIREMENTSEducationBachelors degree in Information Technology or equivalentManagement qualification (NQF6 or equivalent)Service management specialist certification (IT services) (ITIL Expert preferred)Knowledge and SkillsTechnical understanding of hardware and software solutions.Communication skills.Customer service skills.Management skillsReporting...