Customer Service Lead
7 days ago
Job Summary
We are seeking a skilled Customer Service Lead to join our team at People Dimension. The successful candidate will be responsible for handling customer escalations and serving as an intermediary between the customer service team and repair technicians.
Key Responsibilities
- Handle customer complaints and resolve issues in a timely and professional manner
- Collaborate with the customer service team to ensure seamless communication with customers
- Work closely with repair technicians to resolve technical issues
Requirements
- Working experience in the service industry
- Technical background (advantageous)
- IT qualification (advantageous)
Package and Remuneration
R 10 000 pm
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