Senior Financial Recovery Specialist

4 days ago


Cape Town CBD, South Africa EXL Service Full time

At EXL Service, we are seeking a highly skilled Senior Financial Recovery Specialist to join our team. In this critical role, you will play a key part in our collection process by working with customers who have fallen behind on their payments.

Your primary responsibility will be to engage with customers via telephone, both inbound and outbound, providing assistance, resolving issues, and ensuring satisfaction in every interaction. Our commitment to delivering exceptional customer service is unwavering, and we expect our team members to share this vision.

We are looking for someone who can empathize with our customers, listening to their concerns and helping to resolve problems or queries while continually striving to improve customer satisfaction and reduce complaints.

Key Responsibilities:

  • Deliver outstanding customer service through proactive communication and issue resolution
  • Build strong relationships with customers to understand their needs and provide tailored solutions
  • Work collaboratively with internal teams to ensure seamless process execution

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.



  • Cape Town, Western Cape, South Africa Network Recruitment Full time

    Job DescriptionWe are seeking a skilled Senior Financial Recovery Specialist to join our finance team at Network Recruitment.About the Role:The primary objective of this role is to improve Days Sales Outstanding (DSO) and reduce slippage by closely monitoring collections activities and delivering accurate, timely reports.This will involve developing and...


  • Cape Town, Western Cape, South Africa NCR Management Centre Full time

    Job Title:Senior Debt Recovery SpecialistLocation: NCR Management CentreSalary: R250,000 - R350,000 per annumWe are seeking an experienced Senior Debt Recovery Specialist to join our team at the NCR Management Centre. As a key member of our Debt Collection department, you will be responsible for proactively contacting clients via telephone and in writing to...


  • Cape Town, Western Cape, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Job Title: Debt Recovery SpecialistAt Cash Crusaders Retail (Pty) Ltd, we are seeking an experienced Debt Recovery Specialist to join our team. As a key member of our finance department, you will be responsible for managing debtor accounts, preparing accurate costings, and maintaining a clean debtors book.The successful candidate will have extensive...


  • Cape Town, Western Cape, South Africa NCR Management Centre Full time

    NCR Management CentreWe are seeking a skilled Senior Debt Recovery Specialist to join our team at NCR Management Centre.About the Role:This is an exciting opportunity for an experienced collections professional to take on a senior role within our debt recovery team. As a Senior Debt Recovery Specialist, you will be responsible for proactively contacting...


  • Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Debt Recovery Specialist to join our team at Communicate Recruitment.About the RoleThe successful candidate will be responsible for managing debt risk, handling debtor queries, and collections. This is an exciting opportunity to take on a challenging role and make a real impact in the finance industry.Key...


  • Cape Town, Western Cape, South Africa Debt Removal Depo Full time

    About the Job: We are seeking a Professional Debt Recovery Specialist to join our Debt Review team at Debt Removal Depo. As a Professional Debt Recovery Specialist, you will be responsible for recovering debts on behalf of our clients. This role requires excellent communication and negotiation skills, as well as the ability to work under pressure.The...


  • Cape Town, South Africa BASHR Consulting Full time

    **Job Details**: **Department** **IT** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R420 000 - R540 000 per annum** Are you a dedicated professional ready to fortify our organization against unforeseen challenges? We're...


  • Cape Town, Western Cape, South Africa Dynexity Full time

    **Job Title:** Debt Recovery SpecialistWe are seeking an experienced Debt Recovery Specialist to join our team at Dynexity in Newlands. The ideal candidate must have the necessary qualifications in credit management and previous experience managing a team.The successful candidate will be responsible for managing debtors, negotiating payment plans, and...


  • Cape Town, Western Cape, South Africa National Debt Association Full time

    We are seeking skilled Debt Recovery Specialists to join our Wynberg, Cape Town team. This is an excellent opportunity for individuals with a strong understanding of South African debt review processes and excellent communication skills.The ideal candidate will have at least 6 months of experience in debt review or a related financial advisory role, with...


  • Cape Town, Western Cape, South Africa Fempower Personnel Full time

    Job Title: Debt Recovery SpecialistFempower Personnel is seeking a highly skilled and experienced Debt Recovery Specialist to join our team.About the Role:We are looking for an individual with excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. As a Debt Recovery Specialist, you will be responsible for...


  • Cape Town, Western Cape, South Africa Spartan Recruitment Services Full time

    Job Title: Debt Recovery SpecialistWe are seeking a highly skilled Debt Recovery Specialist to join our team at Spartan Recruitment Services.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities.Key Responsibilities:Respond promptly to client inquiries regarding...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Title:Debt Recovery SpecialistCompany Overview:">West Coast Personnel is a well-established company based in Wetton, seeking an experienced Debt Recovery Specialist to join their team.">Salary:An estimated salary for this position is £25,000 - £35,000 per annum, depending on experience.">Key Responsibilities:Manage recoveries of debt outstandingFollow...

  • Recovery Executive

    7 months ago


    Cape Town, South Africa Moove Full time

    **About Moove** Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility...


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    We are seeking a skilled Debt Recovery Specialist to join our team at O'Brien Recruitment. As a key member of our team, you will be responsible for managing assigned accounts and tracking outstanding debts in the Northern Suburbs area.Responsibilities:Manage debt recovery strategies to efficiently collect payments from debtors.Develop and execute plans to...


  • Cape Town, Western Cape, South Africa Edge Personnel Full time

    Job Description:A Debt Recovery Specialist is required by a reputable FMCG company to join their financial team. The ideal candidate will have a minimum of 3 – 4 years' experience in a similar role.The successful candidate will be responsible for managing the full debtor's function, including debtor's control, reconciliation and collections. They will...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    About The Legends AgencyThe Legends Agency is a dynamic finance team seeking a skilled Debt Recovery Specialist to manage trade credit accounts, reduce debtor balances, and ensure timely customer payments.Key Responsibilities:Customer Communication:Contact customers by phone to follow up on overdue accounts and secure payment commitments.Build and maintain...


  • Cape Town, Western Cape, South Africa Work Africa Full time

    **About the Role:**We are seeking a detail-oriented Debt Recovery Specialist to join our team at Work Africa. As a key member of our operations, you will be responsible for ensuring timely and efficient collection of payments from clients.**Responsibilities:*Develop and implement an effective credit control system to minimize bad debts;Collaborate with sales...


  • Cape Town, Western Cape, South Africa Vine Recruitment Full time

    Job Title: Debt Recovery SpecialistAbout the Role:Vine Recruitment is seeking a skilled Debt Recovery Specialist to join our team. This role involves processing foreign debtors' invoices and credit notes, following up on sales orders and stock updates, and maintaining age analysis and sales summaries.Key Responsibilities:• Process foreign debtors' invoices...


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Job Title:Debt Recovery SpecialistEstimated Salary:$60,000 - $80,000 per annumAbout the Role:We are seeking a highly skilled and experienced Debt Recovery Specialist to join our team at O'Brien Recruitment. As a key member of our client's operations team, you will be responsible for managing assigned accounts to track and recover outstanding...

  • Recovery Executive

    7 months ago


    Cape Town, South Africa Moove Full time

    **About Moove** Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility...