Senior Debt Recovery Specialist

2 days ago


Cape Town, Western Cape, South Africa NCR Management Centre Full time

Job Title:

Senior Debt Recovery Specialist

Location: NCR Management Centre

Salary: R250,000 - R350,000 per annum

We are seeking an experienced Senior Debt Recovery Specialist to join our team at the NCR Management Centre. As a key member of our Debt Collection department, you will be responsible for proactively contacting clients via telephone and in writing to drive collections.

The ideal candidate will have at least 12 months collection experience in a Call Centre environment and a strong understanding of debt collection. You will also possess excellent verbal and written communication skills, as well as negotiation and analytical skills.

In this role, you will work to agreed quality standards and timescales, managing complaints and ensuring compliance with all relevant regulations. You will also liaise with colleagues throughout the business and externally with clients to ensure seamless communication and effective resolution of client queries.

The successful candidate will be a team player with a disposition to learn and adapt to changing circumstances. If you have a high-level understanding of debt collection, patience, and empathy to navigate difficult client conversations with professionalism under pressure, we encourage you to apply for this exciting opportunity.



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