Front Office Supervisor

3 weeks ago


Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full time

Key Responsibilities:

* Lead and direct front office staff to ensure seamless delivery of exceptional guest experiences.

* Develop and implement effective strategies to enhance customer service and sales, driving corporate business growth.

* Foster a culture of excellence, promoting high standards of presentation and professionalism in all interactions.

* Collaborate with team members to resolve guest inquiries and issues efficiently.

* Stay up-to-date with industry trends and best practices to maintain a competitive edge.


Skills & Requirements:

* 2-4 years of experience in a Front Office Supervisory role in 4-5-star establishments.

* Grade 12 and proficiency in Opera System.

* Strong leadership, communication, and administration skills.

* Excellent sales and customer service skills, with the ability to develop and maintain client relationships.

* Resilient, flexible, and able to work under pressure.

* Polite, friendly, and able to think on your feet.

* Well-spoken and well-presented individual.



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