Front Office Operations Manager
4 weeks ago
We are seeking a highly skilled Front Office Operations Manager to oversee the smooth operation of our hotel's front office. As a key member of our team, you will be responsible for supervising front desk personnel, ensuring the efficient completion of all front office duties, and coordinating activities across reservations, guest services, and telephone areas.
Key Responsibilities:- Supervise and direct front office staff to ensure excellent customer service and high standards of presentation.
- Ensure proper completion of all front office duties, including training of staff.
- Handle guest inquiries and resolve issues effectively, maintaining a positive and professional demeanor.
- Monitor and enhance customer service and sales strategies to increase corporate business.
- Maintain high standards of presentation and professionalism in all interactions.
- Minimum of 2-4 years of experience in a Front Office Supervisory role in 4-5-star establishments.
- Grade 12 and computer literate.
- Proficient in Opera System.
- Strong leadership and communication skills (both written and oral).
- Resilient, flexible, and able to work under pressure.
- Excellent sales and customer service skills with the ability to develop and maintain client relationships.
- Polite, friendly, and able to think on your feet.
- Well-spoken and well-presented individual.
- Strong administration skills.
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Front Office Operations Manager
3 weeks ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeFront Office Duty Manager Job DescriptionKey Responsibilities:Supervise and direct front office staff, including front desk, reservations, guest services, and telephone areas.Ensure proper completion of all front office duties and training of staff.Handle guest inquiries and resolve issues effectively.Monitor and enhance customer service and sales strategies...
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Front Office Operations Supervisor
2 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeJob Title: Front Office Duty ManagerJob Type: Full-timeJob Category: HospitalityAbout Bright Placements:We are a leading recruitment agency dedicated to providing top talent to the hospitality industry.Job Description:We are seeking a highly skilled and experienced Front Office Duty Manager to join our client's prestigious 5-star hotel team. The successful...
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Front Office Management Lead
3 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeFront Office Duty Manager Job OpportunityWe are seeking a dedicated Front Office Duty Manager to oversee all Front Office operations at our prestigious 5-star hotel.Key Responsibilities:Supervise and direct front office staff, ensuring seamless completion of all front office duties.Train staff to maintain high standards of presentation and...
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Front Office Leadership and Operations Manager
2 weeks ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeFront Office Duty Manager Role OverviewBright Search Recruitment (Pty) Ltd is seeking an ambitious and experienced Front Office Duty Manager to join our esteemed team. This dynamic role requires a highly skilled professional to oversee and direct front office staff, ensuring seamless execution of all front office duties and exceptional customer service.Key...
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Polokwane, Limpopo, South Africa A-Z Business Professionals Full timeWe are seeking an experienced and skilled Hotel Front Office Attendant to join our team at A-Z Business Professionals in Polokwane. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills.The successful candidate will be responsible for handling front office operations, including...
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Front Office Attendant
2 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeKey Responsibilities:As a Front Office Attendant at Bright Placements, you will provide exceptional service to all guests, ensuring a positive and professional experience from arrival to departure. Your duties will include managing front desk operations, including check-ins, check-outs, and guest inquiries, handling bookings, reservations, and guest...
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Front Office Associate
4 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeFront Office AssociateWe are seeking a highly skilled and professional Front Office Associate to join our team at Bright Placements. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service and ensuring a warm and memorable experience for all visitors.Key Responsibilities:Welcoming and greeting guests...
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Front Office Liaison
2 months ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeJob Title: Front Office AttendantThis role involves collaborating with housekeeping staff to ensure all rooms are clean and fully furnished to meet guests' needs. The attendant will confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests. Additionally, they will upsell additional facilities...
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**Front Office Hospitality Associate**
3 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeAs a Front Office Attendant with Bright Placements, you will be the first point of contact for our guests, providing a warm and memorable experience. Your key responsibilities will include greeting and welcoming guests upon arrival, handling check-ins and check-outs efficiently, and assisting guests with inquiries and requests with a high level of...
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Front Office Senior Supervisor
2 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeKey ResponsibilitiesLead and direct front office staff, overseeing front desk, reservations, guest services, and telephone areas. Ensure timely completion of duties and provide training to team members. Respond to guest inquiries and resolve issues efficiently. Monitor and enhance customer service and sales strategies to boost corporate business. Maintain...
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Front Office Associate
2 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeAbout the RoleWe are seeking a skilled FO Attendant to join our team at Bright Placements. As a key member of our front office team, you will be responsible for ensuring our guests receive a warm and memorable experience.Greet and Welcome GuestsHandle Check-ins and Check-outsAssist with Inquiries and RequestsMaintain Accurate Guest RecordsProcess Payments...
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Front Office Liaison
4 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeJob Summary: We are seeking a highly skilled and experienced Front Office Attendant to join our team at Bright Placements. The successful candidate will be responsible for ensuring all rooms are clean and fully furnished to meet guests' needs.Key Responsibilities:Liaise with housekeeping staff to confirm group reservations and arrange personalized services...
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Front Office Team Member
4 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeKey Responsibilities:Deliver exceptional customer service to all guests, ensuring a positive and professional experience from arrival to departure. Manage front desk operations, including check-ins, check-outs, and guest inquiries. Handle bookings, reservations, and guest communications efficiently. Assist with administrative duties as needed. Resolve guest...
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Front Desk Associate
3 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full time**Key Responsibilities**We are seeking a highly skilled Front Office Attendant to join our team at Bright Placements. In this role, you will provide exceptional service to all guests, ensuring a positive and professional experience from arrival to departure.**Job Duties**- Manage front desk operations, including check-ins, check-outs, and guest inquiries.-...
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Front Desk Associate
3 weeks ago
Polokwane, Limpopo, South Africa Bright Placements Full timeKey Responsibilities: Provide exceptional service to all guests, ensuring a positive experience from arrival to departure. Manage front desk operations, including check-ins, check-outs, and guest inquiries. Handle bookings and guest communications efficiently. Assist with administrative duties as needed. Resolve guest concerns or issues in a timely manner....
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Operational Lodge Manager
2 weeks ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeRole Overview: As a key member of our team, you will oversee the smooth operation of our lodge. Key Responsibilities: Key Responsibilities: Manage food and beverage operations to deliver exceptional guest experiences.Lead the front-of-house team to maintain the highest standards of service and hospitality.Collaborate with our skilled team to provide...
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Front Desk Representative
2 weeks ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeKey Responsibilities:Deliver exceptional customer service, ensuring a positive experience for all guests from arrival to departure.Manage front desk operations, including check-ins, check-outs, and guest inquiries.Handle bookings, reservations, and guest communications efficiently.Assist with administrative tasks as needed.Resolve guest concerns or issues in...
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Hotel Operations Manager
1 month ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeKey Responsibilities: • Oversee all aspects of Food & Beverage operations, ensuring quality, presentation, and service standards are maintained at all times. • Manage the Front of House operations, including guest services, reception, and concierge, ensuring a warm and professional guest experience. • Lead and mentor a dedicated team, ensuring staff...
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Front Desk Associate
3 weeks ago
Polokwane, Limpopo, South Africa Bright Search Recruitment (Pty) Ltd Full timeKey Responsibilities:Provide exceptional service to all guests, ensuring a positive and professional experience from arrival to departure.Manage front desk operations, including check-ins, check-outs, and guest inquiries.Handle bookings, reservations, and guest communications efficiently.Assist with administrative duties as needed.Resolve guest concerns or...
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Executive Operations Manager
2 weeks ago
Polokwane, Limpopo, South Africa TalentLink Full timeAbout TalentLinkTalentLink is a leading provider of hospitality management solutions. We are seeking an exceptional Executive Operations Manager to join our team.Key ResponsibilitiesOversee and manage all aspects of lodge/resort operations, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.Ensure...