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Travel Arranger

1 week ago

Johannesburg, Gauteng, South Africa SATSA Full time
Job Overview

We are seeking a highly skilled and experienced Tour Consultant to join our team at SATSA. As a key member of our operations team, you will be responsible for delivering exceptional customer service and providing tailored travel solutions to our clients.

About the Job:

  • A challenging and rewarding role that offers opportunities for growth and development
  • The chance to work with a leading tour operator in the industry
  • A dynamic and supportive work environment
Responsibilities:
  • To assess client needs and provide tailored travel solutions
  • To quote all services requested by clients within the required turnaround time
  • To make reservations of all services requested by clients
  • To respond to written requests and provide written confirmations
  • To load reservations on Tourplan
  • To ensure confirmation of services with suppliers
  • To stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations

Requirements:

  • Matric / Grade 12
  • Travel & Tourism qualification would be preferable
  • 4 years FIT-Tailor Making Tour consulting experience within the tour operating industry
  • Tourplan knowledge and execution would be preferable
Competencies:
  • Knowledge of customers' needs and products
  • Ability to negotiate with suppliers for availability and rates
  • Good Tourism industry knowledge
  • Excellent South African geographic knowledge
  • Strong Touring Logistics knowledge