Director of Customer Engagement
7 days ago
AltGen is a leading IPP in South Africa's renewable energy sector. We're passionate about making a positive impact in the community.
Job DescriptionWe're seeking a seasoned marketing professional to lead our marketing efforts and drive business growth.
Key Responsibilities- Develop and implement a comprehensive marketing strategy that aligns with business goals, focusing on expanding the commercial and industrial customer base
- Refine and communicate the company's brand identity, ensuring consistency across all channels and developing content that educates and promotes the company's renewable energy solutions
- Identify and manage participation in industry events, conferences, and webinars to build connections and enhance brand exposure
- Design and execute targeted campaigns to generate high-quality leads and collaborate with the sales team to nurture and convert them
- Oversight of digital marketing efforts, including website optimisation, social media campaigns, and email marketing, ensuring strong online visibility and engagement
- Built the company's reputation as a thought leader in the renewable energy space, working with media and industry influencers
- Track, measure, and optimise campaign performance to drive results, ensuring marketing initiatives align with business objectives
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Customer Engagement Director
5 days ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeAbout the Role:O'Brien Recruitment is looking for a highly motivated Customer Engagement Director to spearhead direct marketing campaigns and drive business growth through enhanced customer interaction.Key Responsibilities:Develop and implement customer-centric marketing strategies to improve engagement and loyalty.Utilize data analytics to inform marketing...
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Customer Engagement Director
7 days ago
Cape Town, Western Cape, South Africa Recooty Full timeWe are seeking a Customer Engagement Director to lead our sales team at Recooty. In this role, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.About the PositionThe ideal candidate will have a strong background in sales leadership and excellent communication skills. They will be...
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Customer Engagement Executive
2 days ago
Cape Town, Western Cape, South Africa Recruiters of Distinction Full timeAbout UsCompany OverviewRecruiters of Distinction is a leading recruitment agency that specializes in placing top talent in high-growth companies. We are committed to delivering exceptional results and building long-term relationships with our clients.Job DescriptionThe Customer Engagement Executive will be responsible for managing client relationships,...
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Customer Engagement Specialist
7 days ago
Cape Town, Western Cape, South Africa MZO DIRECT MARKETING Full timeWe are seeking a Customer Engagement Specialist to join our dynamic team at MZO Direct Marketing.About the Role:You will be responsible for creating memorable experiences for our customers while achieving your professional goals. This includes engaging with customers in-store, providing them with product knowledge and assistance to meet their...
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Customer Engagement Manager
2 weeks ago
Cape Town, Western Cape, South Africa Set Consulting Full timeJob title: Customer Engagement ManagerLocation: Century CityPurpose of the Job: The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product...
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Customer Engagement Strategist
4 days ago
Cape Town, Western Cape, South Africa homechoice Full timeWe're seeking a skilled Customer Engagement Strategist to join our team at Homechoice and drive business growth through our chat platform.About the RoleThis role requires a deep understanding of customer behavior, data analysis, and chat platforms to develop and implement effective engagement strategies.The ideal candidate will have a strong analytical mind...
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Customer Engagement Manager
2 days ago
Cape Town, Western Cape, South Africa Rmbwestport Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Providing timely and effective assistance to customers, ensuring their queries are resolved efficiently.Collaborating with internal stakeholders to ensure seamless customer engagement.Maintaining up-to-date knowledge of products and services to effectively communicate value to...
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Customer Engagement Specialist
7 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeJob Summary:We are seeking an experienced Customer Engagement Specialist to join our team at Callforceoutsourcing. The successful candidate will be responsible for engaging with customers through various channels, including phone, email, and social media.The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to...
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Customer Engagement Manager
2 days ago
Cape Town, Western Cape, South Africa Merand Corbett & Associates Full timeWe are looking for a Customer Engagement Manager to lead our direct channel efforts and develop strategic initiatives that drive customer growth.About the RoleThis is an exciting opportunity to work with our cross-functional teams to design and execute customer engagement strategies that meet business objectives.Main ResponsibilitiesResponsible for customer...
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Customer Success Director BPO
4 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob Description - Customer Success Director BPO (04056)Customer Success Director BPO - 04056Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the...
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Customer Success Director BPO
7 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob Description - Customer Success Director BPO Customer Success Director BPO Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the mission of...
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Customer Engagement Manager
7 days ago
Cape Town, Western Cape, South Africa NOA Group Full timeJob Title: Customer Engagement ManagerLocation: Cape Town, Tyger Waterfront office (office based with optional, 2-days per week remote work policy)About NOANOA is an integrated renewable energy independent power producer, established to provide its customers with innovative and flexible solutions on their journey towards 'Net Zero' emissions and low-cost...
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Customer Engagement Specialist
21 hours ago
Cape Town, Western Cape, South Africa Remofirst Full timeAt Project Growth, we are committed to delivering a top-tier gaming experience to our customers. As a Retention and Promotions Specialist, you will play a critical role in driving customer engagement and loyalty through innovative promotional strategies.We are seeking a highly motivated and experienced professional with a strong background in technical...
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Head of Customer Engagement
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...
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Head of Customer Engagement
1 week ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...
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Customer Engagement Expert
7 days ago
Cape Town, Western Cape, South Africa Ananzi Full timeCustomer Engagement Expert Job DescriptionWe are seeking a Customer Engagement Expert to join our dynamic Store Team. This exciting role involves delivering an exceptional customer experience and promoting our products and driving sales.As a key member of our team, you will be responsible for welcoming customers, guiding them through the store, and...
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Customer Engagement Representative
2 days ago
Cape Town, Western Cape, South Africa SIRIUS SOURCING Full timeWe're seeking a skilled Customer Engagement Representative to join our team at SIRIUS SOURCING. This role involves providing exceptional customer experiences through proactive communication, problem-solving, and collaboration.About the Job:This position requires a strong understanding of customer needs and behaviors, as well as the ability to adapt to...
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Customer Success Director
7 days ago
Cape Town, Western Cape, South Africa Trending Talent Solutions Full timeAbout This RoleWe are seeking a Customer Success Director to join our team. In this role, you will be responsible for managing key customers, maximizing sales opportunities, and contributing to the overall growth in sales volumes and product mix.The ideal candidate will have a minimum of 5 years relevant and proven management experience in the FMCG...
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Customer Engagement Agent
4 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeJob OverviewThe Customer Engagement Agent will work closely with our clients to deliver exceptional customer service and drive revenue growth.Responsibilities include:Contacting customers to discuss their account and resolve any outstanding issues.Ensuring that all customer interactions are handled in a professional and courteous manner.Providing support and...
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Customer Engagement Specialist
7 days ago
Cape Town, Western Cape, South Africa Hollywoodbets Full timeHollywoodbets is a dynamic and growing company that offers exciting opportunities for career advancement. As a Customer Engagement Specialist, you will play a key role in increasing our mobile customer base by providing exceptional customer service and promoting our products and services.The successful candidate will have excellent communication skills, be...