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Client Service Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Matriq Pty Full time
About the Role:

We are looking for a highly motivated and organized individual to fill the position of Service Coordinator at Matriq Pty.

Key Accountabilities:
  • Client Management:
  • Serve as the primary point of contact for clients and provide regular updates on service status.
  • Address client inquiries, concerns, or escalations promptly and professionally.

Team Support:

  • Liaise with internal teams to ensure smooth coordination and execution of services.
  • Collaborate with service providers (contractors or vendors) for timely availability and compliance.

Administrative Tasks:

  • Maintain accurate records, databases, and documentation related to service provision.
  • Generate service reports, statistics, and analyses for management review.