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Sales and Service Expert

1 week ago

Johannesburg, Gauteng, South Africa Ad Hoc Client - 5397105 Full time

A highly motivated Sales and Service Expert is required to drive maximum sales of our products in the assigned regional territory.

The ideal candidate will be responsible for ensuring customer requests are professionally handled by providing accurate product information and price quotations.

They must build prestige and goodwill for the company, implement an account management plan to develop a positive long-term relationship with assigned accounts, and identify new sales opportunities.

  • Develop annual sales plans, including sales budgets, promotions, and account management activities.
  • Collate customer, competitor, and market information to set goals for effective business growth.
  • Build a thorough understanding of the territory/customer base and its potential.
  • Maintain existing business and obtain new customer business through direct or indirect means.
  • Submit sales activity and forecast reports to the Sales Manager.
  • Record all information on Microsoft Outlook and maintain daily planners and diaries.
  • Respond promptly to customer inquiries and provide positive, courteous service.
  • Ensure client awareness of our operations, services, and products.
  • Assist customers in preparing credit applications and seek approval from the Sales/Finance and General Manager prior to submission.
  • Aim to achieve or exceed set sales targets monthly and annually.