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Account Maintenance Specialist

1 week ago

Johannesburg, Gauteng, South Africa Capitec Full time
Job Description

We are seeking a highly motivated and detail-oriented individual to join our team as an Account Maintenance Specialist. In this role, you will be responsible for providing maintenance support in relation to accounts, focusing on sustainable value, optimal productivity, and end-to-end customer satisfaction.

Key Responsibilities
  • Action and maintain any changes to accounts.
  • Liaise with external and internal customers to resolve queries and issues.
  • Accurately check and process detailed information related to FICA requirements.
Requirements
  • Minimum 2-3 years of administrative experience related to FICA requirements in a client-focused environment.
  • Proven communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
Preferred Qualifications
  • 1-2 years of experience in electronic banking and credit card operations.
  • Diploma in Accounting or Financial Management.
  • Working knowledge of business / commercial banking principles and practices.