Operational Support Associate

3 days ago


Johannesburg, Gauteng, South Africa Energy At Work Full time

Energy At Work is seeking an Operational Support Associate to join our team. This role will involve managing customer information, preparing reports, and supporting campaigns, as well as assisting with customer queries and handling billing information.

About the Job
  • Manage and verify customer details using our systems, ensuring accuracy and up-to-dateness.
  • Prepare Excel reports on customer data, providing insights and recommendations to inform business decisions.
  • Support campaigns and assist with customer queries, delivering exceptional customer service and resolving issues promptly.
  • Handle billing information, usage reports, and contract confirmations, maintaining confidentiality and adhering to company policies.
  • Assist with cancellations and liaise with different departments, ensuring seamless communication and coordination.
  • Contribute to improving our processes and customer satisfaction, suggesting innovative solutions and implementing changes.
Requirements
  • Experience in customer support or operations, with a proven track record of success.
  • Proficiency in Excel and customer management systems (OMS/CMSS), with expertise in data analysis and reporting.
  • Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
Compensation and Benefits
  • A competitive salary of $70,000 - $90,000 per year, depending on experience.
  • Ongoing training and development opportunities, enabling you to grow your skills and advance your career.
  • A dynamic and supportive team environment, with a focus on collaboration and teamwork.


  • Johannesburg, Gauteng, South Africa Sesfigile Logistics Full time

    Job Description:The Operations Support Associate will provide operational support to our delivery teams, ensuring that all activities are carried out efficiently and effectively. The successful candidate will have strong analytical skills and be able to work independently.Duties and Responsibilities:Review delivery trip sheets and PODsIdentify and resolve...


  • Johannesburg, Gauteng, South Africa Midvaal Recruitment Full time

    Job Title: Corporate Support AssociateMidvaal Recruitment is seeking a skilled Corporate Support Associate to provide high-level administrative support to our MD/GM and management team.About the Company:We are a reputable recruitment agency based in Johannesburg, dedicated to connecting top talent with exceptional job opportunities.Key...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking a highly organised and proactive Administrative Support Associate to provide executive-level support in our dynamic environment.Key Responsibilities:Manage day-to-day administrative tasks with minimal supervision.Provide exceptional communication and organisational skills to support the team.Develop and maintain strong relationships with...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Banking Operations AssociateIsilumko Staffing (JHB) is seeking a Banking Operations Associate to join their team in Johannesburg. The role involves supporting the banking operations team, processing financial transactions, and reconciling accounts.The ideal candidate should have 1-2 years of general admin experience, a matric certificate, and an accounting...


  • Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job Title: Executive Support AssociateAre you looking for a challenging and rewarding role as an Executive Support Associate in a dynamic organization? FNB South Africa is seeking a highly organized and skilled professional to provide exceptional support to our executives.We are offering a competitive salary of R250,000 per annum, plus benefits, to the...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is seeking a reliable and punctual Warehouse Operations Associate to join their team in Johannesburg, Olifantsfontein area. This is an excellent opportunity for individuals looking to start or advance their career in warehouse operations.About the JobThis role involves working in a fast-paced warehouse environment, ensuring efficient...


  • Johannesburg, Gauteng, South Africa OneCart Ltd Full time

    Job OverviewOneCart Ltd is seeking a highly skilled and experienced Strategic Marketing Support Associate to join their team. This role is an excellent opportunity for individuals who are passionate about marketing and wish to contribute to the company's growth and success.


  • Johannesburg, Gauteng, South Africa Blueion Support Services Full time

    Job Title: IT Infrastructure Support SpecialistWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Blueion Support Services.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment supporting a global 24/7 Microsoft-based infrastructure across multiple datacenters.You will be working...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    About CallForceWe are a dynamic airline company seeking a highly skilled Customer Support Associate to join our team.Job SummaryThis is a full-time position that requires exceptional communication skills, patience, and the ability to work well under pressure. The successful candidate will be responsible for handling customer inquiries, resolving issues, and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Isilumko Staffing is seeking a reliable and punctual individual to fill the position of Warehouse Operations Associate in Johannesburg, Marlboro area.Job OverviewA top company in the retail industry is looking for an individual to work in one of their Warehouses. The successful candidate will be responsible for various tasks including picking and packing...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job DescriptionWe are seeking a skilled Warehouse Operations Associate to join our team at Isilumko Staffing in Cosmo, Diepsloot, Joburg CBD or Soweto. The successful candidate will be responsible for ensuring the smooth operation of our warehouse, maintaining high standards of quality and safety.Duties and ResponsibilitiesPack and label food products...


  • Johannesburg, Gauteng, South Africa Lionheart Marketing Full time

    We are seeking matriculated individuals who are eager to learn and develop their skills through a learnership program. This learnership will provide hands-on experience and training in a designated field, ultimately aiming to prepare participants for meaningful employment opportunities. The successful candidates will be exposed to various aspects of the...


  • Johannesburg, Gauteng, South Africa Bianca consulting Full time

    Bianca Consulting is seeking a highly organized and detail-oriented Senior Administrative Support Associate to join our team in Randburg. As an experienced Broker Assistant Administrator, you will provide administrative support to our team, ensuring seamless day-to-day operations.This role involves managing calendars, coordinating meetings, handling...


  • Johannesburg, Gauteng, South Africa Blueion Support Services Full time

    Job Title:Creative Operations DirectorAbout Blueion Support ServicesWe are a dynamic and innovative company that prides itself on delivering exceptional creative solutions. Our team is comprised of talented professionals who share a passion for excellence and a commitment to pushing boundaries.Salary:R1,200,000 - R1,800,000 per annumJob Description:As our...


  • Johannesburg, Gauteng, South Africa Blueion Support Services Full time

    We are seeking a highly skilled Creative Studio Operations Manager to join our team at Blueion Support Services. This is a full-time position based in Gauteng, Johannesburg.Job DescriptionThe Creative Studio Operations Manager will oversee the day-to-day operations of our studio, ensuring smooth workflow, high-quality output, and a positive working...


  • Johannesburg, Gauteng, South Africa FOUR POINT 0 Full time

    Business Finance Associate Job SummaryWe are seeking a highly skilled Business Finance Associate to join our finance team, supporting the management of financial transactions and operations.Key ResponsibilitiesFinancial Transaction Management: Accurately record and process accounts payable and receivable transactions, ensuring timely and efficient...


  • Johannesburg, Gauteng, South Africa HR Genie Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Support Associate to join our team at HR Genie. As a key member of our front-line staff, you will be the first point of contact for our members, providing exceptional service and support to ensure their needs are met.Main Responsibilities:Provide warm and welcoming greetings to all...


  • Johannesburg, Gauteng, South Africa Ultra Personnel Full time

    Ultra Personnel: Sales and Service AssociateJob Summary:The Sales and Service Associate is a vital role at Ultra Personnel, responsible for creating sales orders, liaising with customers, and ensuring customer satisfaction. If you have excellent communication skills and are computer literate, this could be the perfect opportunity for you.Key...


  • Johannesburg, Gauteng, South Africa IDinsight Full time

    About IDinsightIDinsight is a global advisory, data analytics, and research organization that helps leaders in global development maximize their social impact. We tailor a wide range of data and evidence tools to help decision-makers design effective programs and rigorously test what works.We work with governments, multilateral agencies, foundations, and...

  • Audit Associate

    1 week ago


    Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Audit Associate to join our team at Liham Consulting Pty (Ltd). As an integral part of our Internal Audit department, you will be responsible for assisting with audit planning, performing internal audits, and participating in meetings to develop corrective action plans.The ideal candidate will...