Group Sales Representative
1 month ago
We are seeking a highly motivated and experienced Group Sales Agent to join our team at Telebest. As a Group Sales Agent, you will be responsible for providing exceptional customer service to our clients, building and maintaining relationships, and driving sales growth.
Key Responsibilities:
- Provide excellent customer service to clients, addressing their needs and concerns in a timely and professional manner.
- Employ sales techniques to secure and process invoices for guests, ensuring timely and accurate processing.
- Build and maintain relationships with clients to encourage repeat business and referrals.
- Maintain accurate records of sales activities and provide regular reports to management.
- Quote and set up new group requests in our system, ensuring seamless execution.
- Respond to incoming quotes and emails within a 24-hour turnaround time, ensuring prompt and efficient communication.
- Manage group bookings from start to finish, including chasing payments, balancing, and completing legal requirements.
- Update groups with changes and additions as needed, ensuring accurate and up-to-date information.
- Manage Charter and Theme cruises, ensuring smooth execution and customer satisfaction.
- Book and manage International Group Bookings, leveraging your expertise and knowledge.
- Manage special projects as assigned, demonstrating adaptability and flexibility.
- Perform other duties as assigned, ensuring a high level of customer satisfaction and sales growth.
Requirements:
- Strong customer service background, with a proven track record of delivering exceptional results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to multi-task, prioritize tasks, and manage multiple projects simultaneously.
- Self-motivated and results-driven, with a strong desire to exceed sales targets and drive business growth.
- Minimum 2 years' experience in sales, preferably in the travel industry or cruise sector.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the travel industry.
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Group Sales Representative
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