Customer Success Advocate for Accommodations

2 days ago


Cape Town, Western Cape, South Africa Tripco Pty Full time
Customer Success Advocate
We are seeking a highly motivated and experienced Customer Success Advocate to join our team as a Customer Success Advocate for Accommodations. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with hosts and suppliers. If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.

Main Accountabilities
  1. Become a trusted advisor to our network of hosts, providing expert guidance and support to help them achieve their goals.
  2. Develop and implement tailored strategies to address specific pain points and challenges faced by our hosts.
  3. Work closely with internal teams to identify areas for improvement and collaborate on initiatives that enhance the overall user experience.
  4. Conduct regular check-ins with hosts to assess their satisfaction and identify opportunities for growth and development.
  5. Develop and maintain a deep understanding of our platform and its capabilities, using this expertise to deliver value-added services to our hosts.


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    Join Our TeamWe are looking for a Customer Success Advocate to join our team at Time Personnel. The ideal candidate will have a strong understanding of customer needs and be able to provide effective solutions.Key ResponsibilitiesAssist customers in purchasing products and managing their branding requirementsProvide exceptional customer service and resolve...


  • Cape Town, Western Cape, South Africa Consilio Full time

    About Our Ideal CandidateWe are looking for a dedicated and motivated individual who is passionate about delivering exceptional customer service. The successful candidate will have:A Bachelor's degree or higher (any discipline)Multilingual in English AND at least one of the following: French / Spanish / German / Mandarin / CantoneseDigital Intelligence –...


  • Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    Welcome to the Ten Lifestyle Group, a global luxury concierge service that is changing the way we experience travel and entertainment.Job DescriptionWe are seeking a highly skilled and experienced Senior Customer Advocate to join our team. As a Senior Customer Advocate, you will be responsible for delivering exceptional customer experiences to our...

  • Customer Advocate

    6 minutes ago


    Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    At Clicks Group Limited, we are committed to delivering exceptional customer experiences through our passionate and knowledgeable team members. As a Customer Advocate, you will play a critical role in educating customers about our beauty products and services, promoting our brand, and driving sales.Key ResponsibilitiesThe primary objective of this role is to...


  • Cape Town, Western Cape, South Africa Cartrack Full time

    Role Overview: As a Commercial Account Manager at Cartrack, you will play a vital role in driving revenue growth and expanding our market share. This requires a skilled and experienced individual who can effectively manage relationships with our fleet customers and identify new opportunities for growth.Key responsibilities: • Develop and implement...


  • Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full time

    NMI is excited to add a Customer Success Manager to our growing team. The Customer Success Manager will be for our MRM Product reporting to Director of Customer Success, accountable for retention, renewals, and customer health monitoring.Job Description:As a Customer Success Manager (CSM), you will be a key advocate for our MRM customers, ensuring their...


  • Cape Town, Western Cape, South Africa PST Full time

    Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address...


  • Cape Town, Western Cape, South Africa Boldrimpact Full time

    At Boldrimpact, a leading Customer Lifecycle Marketing platform, we're driving the Customer-led Growth (CLG) movement. Our innovative journey tracking, automation, insights, and predictions empower companies to focus on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams globally, we help them shift from...


  • Cape Town, Western Cape, South Africa AVI Limited Full time

    About UsAt AVI Limited, we are committed to providing our customers with the highest level of service and support. Our team of experts works closely with customers to understand their needs and provide tailored solutions to meet those needs.We believe that every customer deserves exceptional service, which is why we have developed a unique approach to...


  • Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full time

    About the RoleThe Customer Success Manager will be responsible for driving retention, renewals, and customer health monitoring across our MRM Product. This key advocate for our customers will ensure their satisfaction and success with our solutions.Key Responsibilities:Customer Relationship Management: Develop strong relationships with customers to...


  • Cape Town, Western Cape, South Africa Tripco Pty Full time

    Company OverviewLekkeSlaap is a leading accommodation booking app in South Africa, renowned for its user-friendly interface, exceptional customer experience, and extensive local options. Owned by Tripco, a travel technology company based in Cape Town, LekkeSlaap prioritizes innovation, customer service, and setting new standards in travel technology.Job...


  • Cape Town, Western Cape, South Africa Booking Holdings, Inc. Full time

    About the CompanyBooking Holdings, Inc. is a leading travel e-commerce company that drives growth and innovation in the travel industry. Our goal is to provide the best possible experience for our customers while creating value for our partners.Job Title: Account Performance ManagerLocation: Cape TownJob Type: Full-timeAbout the Role:You will support Booking...

  • Happiness Advocate

    5 minutes ago


    Cape Town, Western Cape, South Africa Learning Lab Apps Full time

    We are seeking a Happiness Advocate to join our team at Learning Lab Apps. As the ideal candidate, you will be responsible for creating an exceptional experience for our customers, ensuring their needs are met and exceeded.About the RoleWe are looking for someone with extensive customer service experience who can lead by example and foster a culture of...


  • Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full time

    Job Summary:We are seeking a skilled and experienced Insurance Claims Advocate to join our team. As an Insurance Claims Advocate, you will be responsible for proactively contacting customers by telephone and in writing to resolve claims and ensure compliance with agreed quality standards and timescales.Key Responsibilities:* Assess individual customer and...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Role Summary:The Accommodation Logistics Manager is a critical member of our team, responsible for managing the entire logistics process for our accommodations department. As a highly organized and detail-oriented individual, you will be responsible for managing inventory levels, receiving, inspecting, and storing all hotel supplies, equipment, and...


  • Cape Town, Western Cape, South Africa Ska South Africa Full time

    Job Description: We are seeking a highly motivated and dedicated Environmental Attorney to join our team.The successful candidate will be responsible for consulting with clients, conducting legal research, drafting legal documents, and representing the organisation in civil society forums.We seek a lawyer who is passionate about environmental justice, has...


  • Cape Town, Western Cape, South Africa Logimeter Full time

    Logimeter, a leading SaaS business in South Africa, is seeking an experienced professional to drive customer satisfaction, retention, and revenue growth as the Head of Customer Success.About the RoleThis is a pivotal position that requires a strong leader to oversee the customer success team, ensuring seamless onboarding, robust product adoption, and...


  • Cape Town, Western Cape, South Africa Aerobotics Full time

    We are looking for a Customer Success Manager to join our Customer Success Team based in Cape Town.About AeroboticsOur mission is to provide intelligent tools to feed the world. We do this by providing tree and fruit insights to growers in 18 countries around the world, enabled by drone imagery and artificial intelligence.We have analysed over 280 million...


  • Cape Town, Western Cape, South Africa Best10 Full time

    About the JobWe are looking for a highly motivated Customer Success Liaison to join our team at Best10. In this role, you will be responsible for building and maintaining strong relationships with our customers.You will work closely with our customer success team to ensure seamless communication and resolution of customer inquiries. Your excellent...

  • Customer Success Expert

    6 minutes ago


    Cape Town, Western Cape, South Africa Pepkor Speciality Full time

    As a Customer Success Expert, you will play a critical role in ensuring the satisfaction of our customers. You will work closely with our community to understand their needs and develop strategies to meet those needs. Your primary goal will be to build long-lasting relationships with our customers and promote the DUNNS Brand.You will have the opportunity to...