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Customer Relationship Manager

1 week ago

Cape Town, Western Cape, South Africa Recruitment Matters Full time

At Recruitment Matters, we are seeking a skilled Customer Relationship Manager to join our team. As a key member of our organization, you will play a vital role in building and maintaining strong relationships with our customers.

Your primary responsibility will be to assess customer needs on an ongoing basis via Continuous Service Improvement initiatives. You will proactively identify opportunities to improve our services and provide solutions that meet our customers' expectations.

You will work closely with cross-functional teams to ensure seamless delivery of our services. Your excellent communication skills will enable you to effectively collaborate with internal stakeholders and external customers.

To succeed in this role, you must have the ability to think critically and strategically. You should be able to analyze complex data and develop effective solutions to drive business growth.

We offer a dynamic and supportive work environment where you can grow and develop your skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Skills:
  1. Adaptability / Flexibility
  2. Effective Communication (verbal and written)
  3. Detail oriented