Customer Service Representative

6 days ago


Pretoria, Gauteng, South Africa University of Fort Hare Full time

We are looking for a skilled Customer Service Representative - Travel to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and promoting our travel services.

Key Responsibilities:
  1. Customer Service:
    1. Respond to customer inquiries via phone, email, and chat channels.
    2. Provide personalized travel recommendations based on customer preferences and needs.
    3. Resolve customer complaints and concerns in a professional and timely manner.
  2. Sales & Marketing:
    1. Promote travel packages and services to customers through various channels.
    2. Meet and exceed sales targets by converting customer leads into bookings.
  3. Training & Development:
    1. Attend training sessions to stay updated on industry trends and product knowledge.
    2. Participate in cross-functional teams to drive business growth and improve processes.


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    We are seeking a skilled Technical Service Representative to join our dynamic team at Customer First Solutions. As a Help Desk Specialist, you will play a critical role in delivering exceptional customer service and engagement.About the JobDeliver outstanding support through various communication channels, including phone, email, and live chat, to resolve...


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    Company OverviewAt Customer First Solutions, we pride ourselves on delivering exceptional customer experiences across multiple channels. Our dedicated team in South Africa's premier contact center is driven by a culture of success and inspiration.Job DescriptionWe are seeking a highly skilled Customer Service Officer to cultivate high-volume customer...


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    We are looking for a highly skilled Business Development Representative - Customer Experience to join our team at Customer First Solutions. As a Customer Service Officer, you will cultivate high-volume customer engagement across multiple channels, leveraging our unique expertise in the Financial Services sector.ResponsibilitiesDevelop and implement...


  • Pretoria, Gauteng, South Africa Bellurbanpace Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Tsakane. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through in-store visibility and proactivity to customer needs.You will consult with customers and provide suitable advice on...


  • Pretoria, Gauteng, South Africa Medipost Full time

    Medipost Pharmacy is seeking a Customer Service Representative to join their team in Gezina, Pretoria. As a key member of the Inbound Manager's team, you will be responsible for handling inbound and outbound calls, ensuring customer satisfaction through professional service delivery.Key ResponsibilitiesHandle incoming and outgoing calls in accordance with...


  • Pretoria, Gauteng, South Africa Clicks Group Limited Full time

    As a Customer Service Representative at Clicks Group Limited, you will be responsible for delivering service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.Key Responsibilities:Execute all operational activities at the point of sale in a timely...


  • Pretoria, Gauteng, South Africa Vida Shoes International Full time

    Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year.We are...


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    At Customer First Solutions, we pride ourselves on delivering excellence in customer acquisition and service. As a Customer Service Officer, you will play a pivotal role in cultivating high-volume customer engagement across multiple channels, leveraging our unique expertise in the Financial Services sector.Key ResponsibilitiesHandle inbound and outbound...


  • Pretoria, Gauteng, South Africa Planet Fitness Full time

    Job Summary:We are seeking a highly skilled and motivated individual to join our Planet Fitness team as a customer service representative.Responsibilities include managing the welcome desk, assisting with club administration, and resolving member complaints in a professional and courteous manner.The ideal candidate will have excellent communication skills,...


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    Unlock Your PotentialJoin us at Customer First Solutions as a Customer Service Officer and become an integral part of our dynamic team. With a focus on cultivating high-volume customer engagement, you will have the opportunity to leverage our expertise in the Financial Services sector and drive results.You will work closely with our dedicated team to deliver...


  • Pretoria, Gauteng, South Africa Jai Search Consultancy Full time

    Jai Search Consultancy is seeking a talented Remote Customer Service Representative who speaks fluent Dutch. The successful candidate will provide exceptional customer service to our clients, responding to their inquiries and resolving any issues that may arise.The role involves working on a rotational 8 hour shift schedule, Monday to Friday, from 08h00 to...


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    About UsAt Customer First Solutions, we are committed to delivering exceptional customer experiences across multiple channels. Our dedicated team in South Africa's premier contact center is driven by a culture of success and inspiration.We are seeking a highly skilled Customer Service Officer to join our team and play a pivotal role in cultivating...


  • Pretoria, Gauteng, South Africa Planet Fitness Full time

    About the RoleThis is an exciting opportunity for a motivated and customer-oriented individual to join our team as a Customer Service Representative - Reception. The successful candidate will provide exceptional customer service assistance, ensuring that every member and guest has a positive experience at Planet Fitness.The ideal candidate will possess...


  • Pretoria, Gauteng, South Africa Mecs Full time

    About the RoleThis Customer Service and Sales Representative position requires a highly motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences.Main ResponsibilitiesHandle Customer Inquiries: Respond promptly to customer inquiries, concerns, and feedback via phone, email, or in-person...


  • Pretoria, Gauteng, South Africa South African Reserve Bank Full time

    Job Title : Customer Service Representative - CSDLocation : Gauteng, PretoriaKey Responsibilities :Receive and welcome visitors while maintaining a professional demeanor.Organize work to ensure timely completion of tasks and adherence to defined standards.Screen and respond to telephone calls using initiative and refer queries to relevant staff...


  • Pretoria, Gauteng, South Africa Boardroom Appointments Full time

    At Boardroom Appointments, we pride ourselves on being a leading Outsource Sales and Marketing company affiliated with CREDICOSA, delivering tailored financial services to a wide range of global organizations. Our ultimate goal is to provide unparalleled customer satisfaction and build lasting partnerships.The successful candidate will gain valuable insights...


  • Pretoria, Gauteng, South Africa Airports Company South Africa Full time

    Job DescriptionWe are seeking a Customer Service Supervisor to join our team at Airports Company South Africa.The successful candidate will be responsible for leading a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.This role requires a high level of attention to detail, effective...


  • Pretoria, Gauteng, South Africa Customer First Solutions Full time

    We are looking for a talented Customer Engagement Specialist to join our team at Customer First Solutions. As a Help Desk Specialist, you will be responsible for delivering exceptional customer service and engagement.About the RoleDeliver outstanding support through various communication channels, including phone, email, and live chat, to resolve customer...


  • Pretoria, Gauteng, South Africa Ajtechnicaldr Full time

    About the Role:The Front Shop Assistant will be the first point of contact for customers, handling inquiries, and resolving issues promptly. This role requires strong communication skills, attention to detail, and the ability to work independently.This is an excellent opportunity for someone with sales experience who enjoys working in a fast-paced...


  • Pretoria, Gauteng, South Africa SGS Full time

    Job SummaryWe are seeking a highly skilled Receptionist to join our team at SGS. The successful candidate will provide exceptional customer service, manage administrative tasks, and maintain a safe and organized workspace.About the RoleAnswering Telephones: Respond promptly and professionally to incoming calls, taking messages and directing calls as...