Customer Service Representative
4 days ago
Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year.
We are looking for a dynamic and friendly customer representative to join our international customer service team. We are planning to expand our customer service team so there is room for growth for the right individual
Job Title: Customer Service RepresentativeResponsibilities include, but are not limited to:
- Work with order release and fulfilment systems in Shopify and proprietary systems.
- Maintain and execute return processing through integrated system.
- Receive and promptly service customer calls and emails regarding all aspects of the sales order process, return goods authorization, and general product knowledge.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Communicate with brand management regarding issues or concerns.
- Strong communication skills with fluency in English (speaking, reading, writing).
- 2 to 3 years of customer service experience in ecommerce.
- Courteous customer service skills with the ability to stay calm under pressure.
- Excellent computer skills with general PC/Mac and Microsoft Office knowledge.
- Ability to multi-task.
- Working knowledge of Shopify a plus.
- Must be able to work eastern standard schedule 40-hour week, including Monday through Friday split schedules and alternating Sundays.
- Must have functioning internet provider and personal computer available.
- Salary: $400 - $550 a month, based on experience
- Work from home
- Growth Potential
Thank you in advance for your interest in this opening.
Vida Shoes International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. At this time, only qualified candidates will be contacted.
Direct applicants only, no third-party staffing inquiries, please.
#J-18808-Ljbffr-
Technical Service Representative
5 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeWe are seeking a skilled Technical Service Representative to join our dynamic team at Customer First Solutions. As a Help Desk Specialist, you will play a critical role in delivering exceptional customer service and engagement.About the JobDeliver outstanding support through various communication channels, including phone, email, and live chat, to resolve...
-
Customer Service Ambassador
5 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeCompany OverviewAt Customer First Solutions, we pride ourselves on delivering exceptional customer experiences across multiple channels. Our dedicated team in South Africa's premier contact center is driven by a culture of success and inspiration.Job DescriptionWe are seeking a highly skilled Customer Service Officer to cultivate high-volume customer...
-
Business Development Representative
2 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeWe are looking for a highly skilled Business Development Representative - Customer Experience to join our team at Customer First Solutions. As a Customer Service Officer, you will cultivate high-volume customer engagement across multiple channels, leveraging our unique expertise in the Financial Services sector.ResponsibilitiesDevelop and implement...
-
Customer Service Representative
5 days ago
Pretoria, Gauteng, South Africa Bellurbanpace Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Tsakane. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through in-store visibility and proactivity to customer needs.You will consult with customers and provide suitable advice on...
-
Customer Service Representative
4 days ago
Pretoria, Gauteng, South Africa Medipost Full timeMedipost Pharmacy is seeking a Customer Service Representative to join their team in Gezina, Pretoria. As a key member of the Inbound Manager's team, you will be responsible for handling inbound and outbound calls, ensuring customer satisfaction through professional service delivery.Key ResponsibilitiesHandle incoming and outgoing calls in accordance with...
-
Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa Clicks Group Limited Full timeAs a Customer Service Representative at Clicks Group Limited, you will be responsible for delivering service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.Key Responsibilities:Execute all operational activities at the point of sale in a timely...
-
Customer Service Representative
7 days ago
Pretoria, Gauteng, South Africa University of Fort Hare Full timeWe are looking for a skilled Customer Service Representative - Travel to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and promoting our travel services.Key Responsibilities:Customer Service:Respond to customer inquiries via phone, email, and chat...
-
Customer Service Officer
2 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeAt Customer First Solutions, we pride ourselves on delivering excellence in customer acquisition and service. As a Customer Service Officer, you will play a pivotal role in cultivating high-volume customer engagement across multiple channels, leveraging our unique expertise in the Financial Services sector.Key ResponsibilitiesHandle inbound and outbound...
-
Customer Service Representative
5 days ago
Pretoria, Gauteng, South Africa Planet Fitness Full timeJob Summary:We are seeking a highly skilled and motivated individual to join our Planet Fitness team as a customer service representative.Responsibilities include managing the welcome desk, assisting with club administration, and resolving member complaints in a professional and courteous manner.The ideal candidate will have excellent communication skills,...
-
Business Development Representative
5 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeUnlock Your PotentialJoin us at Customer First Solutions as a Customer Service Officer and become an integral part of our dynamic team. With a focus on cultivating high-volume customer engagement, you will have the opportunity to leverage our expertise in the Financial Services sector and drive results.You will work closely with our dedicated team to deliver...
-
Remote Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa Jai Search Consultancy Full timeJai Search Consultancy is seeking a talented Remote Customer Service Representative who speaks fluent Dutch. The successful candidate will provide exceptional customer service to our clients, responding to their inquiries and resolving any issues that may arise.The role involves working on a rotational 8 hour shift schedule, Monday to Friday, from 08h00 to...
-
Financial Services Expert
5 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeAbout UsAt Customer First Solutions, we are committed to delivering exceptional customer experiences across multiple channels. Our dedicated team in South Africa's premier contact center is driven by a culture of success and inspiration.We are seeking a highly skilled Customer Service Officer to join our team and play a pivotal role in cultivating...
-
Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa Planet Fitness Full timeAbout the RoleThis is an exciting opportunity for a motivated and customer-oriented individual to join our team as a Customer Service Representative - Reception. The successful candidate will provide exceptional customer service assistance, ensuring that every member and guest has a positive experience at Planet Fitness.The ideal candidate will possess...
-
Customer Service and Sales Representative
3 days ago
Pretoria, Gauteng, South Africa Mecs Full timeAbout the RoleThis Customer Service and Sales Representative position requires a highly motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences.Main ResponsibilitiesHandle Customer Inquiries: Respond promptly to customer inquiries, concerns, and feedback via phone, email, or in-person...
-
Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa South African Reserve Bank Full timeJob Title : Customer Service Representative - CSDLocation : Gauteng, PretoriaKey Responsibilities :Receive and welcome visitors while maintaining a professional demeanor.Organize work to ensure timely completion of tasks and adherence to defined standards.Screen and respond to telephone calls using initiative and refer queries to relevant staff...
-
Customer Service Supervisor
2 days ago
Pretoria, Gauteng, South Africa Airports Company South Africa Full timeJob DescriptionWe are seeking a Customer Service Supervisor to join our team at Airports Company South Africa.The successful candidate will be responsible for leading a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.This role requires a high level of attention to detail, effective...
-
Customer Engagement Specialist
5 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeWe are looking for a talented Customer Engagement Specialist to join our team at Customer First Solutions. As a Help Desk Specialist, you will be responsible for delivering exceptional customer service and engagement.About the RoleDeliver outstanding support through various communication channels, including phone, email, and live chat, to resolve customer...
-
Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa Ajtechnicaldr Full timeAbout the Role:The Front Shop Assistant will be the first point of contact for customers, handling inquiries, and resolving issues promptly. This role requires strong communication skills, attention to detail, and the ability to work independently.This is an excellent opportunity for someone with sales experience who enjoys working in a fast-paced...
-
Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa SGS Full timeJob SummaryWe are seeking a highly skilled Receptionist to join our team at SGS. The successful candidate will provide exceptional customer service, manage administrative tasks, and maintain a safe and organized workspace.About the RoleAnswering Telephones: Respond promptly and professionally to incoming calls, taking messages and directing calls as...
-
Customer Success Representative
3 days ago
Pretoria, Gauteng, South Africa Vodafone Full timeJoin us as a customer success representative and play a critical role in ensuring the satisfaction of our customers. You will be responsible for developing and maintaining relationships with clients, identifying areas for improvement, and implementing solutions to meet their needs.Responsibilities:Developing and maintaining relationships with...