Customer Service Ambassador
6 days ago
Company Overview:
Fnb Namibia is a leading financial services provider in South Africa and certain markets in broader Africa. The group offers a comprehensive range of financial services, including transactional, lending, investment, and insurance products.
The FirstRand Corporate Centre houses many critical functions required by a large and complex financial services group. Our purpose is to deliver Shared Prosperity, providing opportunities for employees to innovate and address social and environmental challenges in our markets.
Job Description:
We are seeking a skilled customer service professional to join our team as a Universal Advisor. As a key member of our support team, you will be responsible for delivering exceptional customer experiences by being helpful and sensitive to customer needs.
Your primary objective will be to provide product solutions, direct customers to the correct channel, and adhere to policy and process. You will connect with our customers by living up to our brand promise of how we can help them at all times.
About Us:
FirstRand Limited is listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX). We have a multi-branding approach and offer a range of financial services businesses, including FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo, DirectAxis, and MotoVantage.
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