Senior Retail Operations Manager

2 weeks ago


Fort Beaufort, Eastern Cape, South Africa Profile Personnel Full time

Profile Personnel is seeking a highly skilled Senior Retail Operations Manager to join their team in Fort Beaufort. As the Assistant Manager, you will be responsible for ensuring the smooth day-to-day running of the shop floor, meeting monthly targets, and handling budgets. Additionally, you will be required to recruit and train staff, handle customer enquiries and complaints, and monitor customer service standards.

The ideal candidate will have proven experience as a Retail Assistant Manager or similar position, with a strong understanding of financial and customer service principles. They should possess good math skills, with the ability to create and analyze reports, spreadsheets, and sales statistics using MS Office, particularly Excel. Leadership and organizational abilities, as well as interpersonal and communication skills, are essential for this role. The successful candidate must also have a problem-solving attitude and flexibility to work in shifts.

We prefer male candidates due to the manual labour duties associated with this position, as well as the nature of the business and working hours. If you have the necessary qualifications and experience, please submit your CV and supporting documentation for consideration.

This is a fantastic opportunity for a motivated and experienced retail professional to take on a challenging role and contribute to the success of Profile Personnel.



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